Over the course of the following year, the forecast for Blue Gamma’s future changes from sunny to decidedly cloudy. Sales to new customers have slowed down, but worse than that, the revenue generated by the food- dispensing software has fallen: more and more of the existing customers are suspending their digients.
The problem is that as the Neuroblast digients leave infancy behind, they’re growing too demanding. In breeding them Blue Gamma aimed for a combination of smart and obedient, but with the unpredictability inherent in any genome, even a digital one, it turns out the developers missed their target. Like an overly difficult game, the balance of challenge and reward that the digients provide is tilting beyond what most people consider fun, and so they suspend them. But unlike dog owners who bought a breed they were unprepared for, Blue Gamma’s customers can’t be blamed for not having done their homework; the company itself didn’t know that the digients would evolve in this way.
Some volunteers have begun maintaining rescue shelters, accepting unwanted digients in hopes of matching them with new owners. These volunteers practice a variety of strategies; some keep the digients running without interruption, while others restore the digients from their last checkpoint every few days, to keep them from developing abandonment issues that might make it harder for them to get adopted. Neither strategy is enormously successful at attracting prospective owners. There is occasionally a person who wants to try a digient without having to raise one from infancy, but these adoptions never last for long, and the shelters essentially become digient warehouses.
Ana’s not happy about this trend, but she’s familiar with the realities of animal welfare: she knows you can’t save them all. She’d prefer to shield Blue Gamma’s mascots from what’s happening, but the phenomenon is too widespread for that to be practical. Again and again she has taken them to a playground and one of the digients realizes that a regular playmate is absent.
Today’s trip to a playground is different, and brings a pleasant surprise. Even before all the mascots are through the portal, Jax and Marco notice another digient wearing a robot avatar. They simultaneously exclaim “Tibo!” and run over to him.
Tibo is one of the oldest digients aside from the mascots, owned by a beta tester named Carlton. He suspended Tibo about a month ago; Ana’s glad to see that it wasn’t permanent. As the digients chatter, she walks her avatar over to Carlton’s and talks with him; he explains that he just needed a break, and now is feeling ready to give Tibo the attention he needs.
Later on, after she’s brought the mascots back from the playground to Blue Gamma’s island, Jax tells her about his conversation with Tibo. “Tell him about fun we do time he gone. Tell him about field trip zoo fun fun.”
“Was he sad he missed it?”
“No he instead argue. He said field trip was mall not zoo. But that trip last month.”
“That’s because Tibo was suspended the whole time he’s been gone,” Ana explains, “so he thinks last month’s trip was yesterday.”
“I say that,” says Jax, surprising her with his understanding, “but he not believe. He argue until Marco and Lolly too tell him. Then he sad.”
“Well, I’m sure there’ll be other trips to the zoo.”
“Not because missed zoo. Sad missed month.”
“Ah.”
“I not want be suspended. Not want miss month.”
Ana does her best to sound reassuring. “You don’t have to worry about that, Jax.”
“You not suspend me, right?”
“Right.”
To her relief, Jax seems satisfied by this; he hasn’t encountered the idea of extracting a promise, and she’s embarrassingly glad that she didn’t have to make him one. She takes comfort in the knowledge that if they suspend the mascots for any period of time, they’ll almost certainly suspend all of them, so at least there won’t be experiential discrepancies within the group. The same would be true if they ever roll the mascots back to a younger age. Restoring an early checkpoint is one of Blue Gamma’s suggestions for customers who find their digients too demanding, and there’s been talk that the company should do this with its own mascots to endorse the strategy.
Ana notices the time, and begins instantiating some games for the mascots to play on their own; it’s time for her to train the digients in Blue Gamma’s new product line. In the years since creating the Neuroblast genome, the developers have written more sophisticated tools for analyzing the interactions of its various genes, and they understand the genome’s properties better. Recently they’ve created a taxon with less cognitive plasticity, resulting in digients that should stabilize more quickly and stay docile forever. The only way to know for certain is to let customers raise them for years and see what happens, but the developers’ confidence is high. This is a significant departure from the company’s original goal of digients that become ever more sophisticated, but drastic situations call for drastic measures. Blue Gamma is counting on these new digients to stanch the loss of revenue, so Ana and the rest of the test team are intensively training them.
She has the mascots sufficiently well-trained that they wait for her permission before they start playing the games. “All right everyone, go ahead,” she says, and the digients all rush over to their favorites. “I’ll see you all later.”
“No,” says Jax. He stops and walks back to her avatar. “Don’t want play.”
“What? Sure you do.”
“No playing. Want job.”
Ana laughs. “What? Why do you want to get a job?”
“Get money.”
She realizes that Jax isn’t happy when he says this; his mood is glum. More seriously, she asks him, “What do you need money for?”
“Don’t need. Give you.”
“Why do you want to give me money?”
“You need,” he says, matter-of-factly.
“Did I say I need money? When?”
“Last week ask why you play with other digients instead me. You said people pay you play with them. If have money, can pay you. Then you play with me more.”
“Oh Jax.” She’s momentarily at a loss for words. “That’s very sweet of you.”
After another year has gone by, it becomes official: Blue Gamma is shutting down its operations. Not enough customers were willing to take a chance on the perpetually docile digients. Internally there were many proposals discussed, including a breed of digient that understands language but can’t speak, but it was too late. The customer base has stabilized to a small community of hardcore digient owners, and they don’t generate enough revenue to keep Blue Gamma afloat. The company will release a no-fee version of the food-dispensing software so those who want to can keep their digients running as long as they like, but otherwise, the customers are on their own.
Most of the other employees have been through company collapses before, so while they’re unhappy, for them this is just another episode of life in the software industry. For Ana, however, Blue Gamma’s folding reminds her of the closure of the zoo, which was one of the most heartbreaking experiences of her life. Her eyes still tear up when she thinks about the last time she saw her apes, wishing that she could explain to them why they wouldn’t see her again, hoping that they could adapt to their new homes. When she decided to retrain for the software industry, she was glad that she’d never have to face another such farewell in her new line of work. Now here she is, against all expectation, confronted with a strangely reminiscent situation.
Reminiscent, but not the same. Blue Gamma doesn’t actually need to find new homes for its dozen mascots; it can just suspend them, with none of the implications that euthanasia would have. Ana herself has suspended thousands of digients during the breeding process, and they aren’t dead or feeling abandoned. The only suffering created by suspending the mascots would be on the part of the trainers; Ana has spent time with the mascots every day for the last five years, and she doesn’t want to say goodbye to them. Fortunately, there’s an alternative: any employee can afford to keep a mascot as a pet in Data Earth, whereas keeping an ape in her apartment hadn’t even been a possibility.
Given how easy it is, Ana’s surprised that more of the employees don’t want to adopt a mascot. She knows
