anything but yelling.

But she gave her next command in the kind of polite tone you reserve for speaking with people who are listening. “Rex, get on,” she told him, which meant for him to go out away from her and search. He did just what she asked. “Get over,” and he’d go left or right, depending on her arm signal. “This way!” and he came bounding back to her. She was shocked. Thrilled. He looked proud. From then on, she would rarely have to raise her voice again. They had come to a meeting of minds. Whether handler broke through to dog or dog broke through to handler didn’t matter. There was common ground. They were starting to speak the same language.

That night, Ingraham let Rex sleep on her bed in the hotel. She’d heard it was good for creating a bond, but she’d never felt like letting the big beast up there. Rex weighed ninety-six pounds. (Ingraham often wondered how she would manage to lift him over her shoulder, as handlers sometimes have to do downrange.) It was the first time anyone had offered Rex such a privilege. He didn’t know much about beds. He fell out of bed almost immediately. He decided that sleeping crossways was a safer option, and Ingraham couldn’t budge him. So she joined him, head on one side of the bed, feet at the other.

“The next day, he was like a brand-new dog,” she says. That day Rex was the star of the school. He went hundreds of meters from Ingraham during one exercise and gave a big enough change of behavior that she could see what he was doing. Instead of barely showing a subtle tail movement, he wagged hard when he found the explosive. She didn’t have to yell at him once. No one could believe it was the same dog.

In a few weeks they deployed to Iraq, supporting various units and missions over the coming months. Rex’s nose was strong and his drive to sniff out explosives stronger. Units frequently requested his help because he was such a good worker, and also because he was big and not the traditional breed of dog that works as a specialized search dog. Those are usually sporting breeds, like Labs, since the job doesn’t require a biting dog, just a good sniffer.

Enemy soldiers aren’t terribly scared of Labs, and for good reason. Around the world they’re seen as the friendly dogs they generally are. Some Labs might do serious damage if a handler were in trouble, but these dogs don’t have the ferocious reputation German shepherds and Malinois do. To have a huge shepherd like Rex doing the job of a Lab just added to his popularity among the platoons. Just the sight of him might send the bad guys running.

But what insurgents didn’t know was that as big and scary as Rex looked, he was a gentle giant. He had failed out of aggression training at Lackland because anytime he bit someone wearing protective gear during practice, and they yelled or screamed in response, he immediately let go and seemed to look concerned and sad. You could imagine him saying, “Sorry, mate. I thought we were just having a bit of fun. I hope you’re going to be all right.” Nevertheless, when he broke off a tooth during an aggression exercise, the vet replaced it with a glistening titanium one.

But gradually people at Lackland realized this dog was about as aggressive as a deer. “The only thing he used that titanium tooth for was eating his food,” says Ingraham.

Rex’s sensitivity made him an informal therapy dog for deployed troops. “He’d always find the one soldier who was having a hard day and hang out with them,” says Ingraham. But his favorite therapy was to cheer up down soldiers by getting them to play with a water bottle. After all, he liked playing with water bottles, so it would seem natural that others would, too. He’d run up and bonk the soldier with a water bottle (empty or full, it didn’t matter). Or he’d sit next to him crunching the bottle and periodically banging it against the soldier who was blue or scared. Eventually the soldier would take the bait, and a grand game of tug-of-war or a big chase would ensue.

Rex’s sensitivity also proved helpful in scouting work—something he came by accidentally. One day Rex was with a platoon in a field with grass much taller than his head, and he was sniffing for explosives. Ingraham and the other soldiers got information from a drone above that someone was hiding in the field. A few minutes later, Rex yelped and ran back to Ingraham. It was a behavior she had seen during training, when someone had hidden and startled him. She knew that same thing had just happened in the tall grass. “I was able to tell a couple of people with me where the man was in front of us and how many steps to the left or right he was.” They apprehended him, and Rex got a tennis ball. Another time he sniffed at something in a barn the same way and looked at Ingraham with such a scared expression that she knew there was someone hiding under the hay.

It wasn’t heroic, but it got the job done.

But gentle as he was, he would have killed for Ingraham. She was climbing out of a ravine when she lost her footing and fell to the ground. An Iraqi interpreter reached down to help her and was leaning down close to her. Rex took this the wrong way and charged the man, growling and barking ferociously. Ingraham was able to call off Rex before he did any harm. Rex would even stand guard at the shower trailer, barking protectively while she was in there.

She credits their successes on missions and on base to knowing each other so well. “We wouldn’t have been able to do half of what we did without the bond. I knew almost every move he made. I could read almost every emotion in his face. You learn to read everything, and they learn to read everything about you. It got to the point where if I sat, he sat. If I lay down, he lay down.”

Rex was still a stubborn dog with others. He wouldn’t take commands from anyone else, no matter how nicely they asked or how much they coerced. He was a one-handler dog. “Sometimes if someone told him to do something and he was with me, he’d just open his mouth and wag his tail and look back at me like he was laughing at them.”

While deployed, Rex and Ingraham were together day in, day out. He spent nights on her bed, or on an extra bunk next to her, or curled up on some bedding below her bed. During the day, if she happened to be working at a desk while at FOB Warhorse (one of the better living conditions during their deployment), Rex would sleep on a giraffe bed Ingraham had bought online. Rex is probably the only deployed dog who ever slept on a dog bed with a giraffe print and a squeaky giraffe-shaped head sticking out of the top. He liked to play with its head for awhile, chomping it to make it squeak, until he got tired and plopped down for a good nap.

Every night before bedtime, Ingraham would lean down close to her dog and tell him, “I love you, Rex. Everything from your big feet to your stinky breath.” And he’d drift off to sleep.

Early in their deployment, Ingraham decided that she would reenlist. If all went well, she would be able to retire at about the same time Rex would be retiring, after a couple more rotations together in Afghanistan. “I would adopt him and he was going to live on my couch in Waverly, West Virginia.” It was a perfect plan.

Their Iraq deployment done, they went back to the States, where they were stationed once again at Fort Myer, a small army base next to the Arlington National Cemetery in Virginia. It was very hard for Ingraham to leave Rex back in the kennels every night. She provided him with a dog bed (something most dogs don’t get, partly because so many would chew it up) and visited him frequently, even on days off.

While there, they went on some presidential missions together, making sure the coast was clear for the chief executive and his entourage. At one event at Fort Myer, scores of wounded warrior soldiers and veterans showed up. It was one of those times Ingraham realized what a special dog she had.

Although the dogs don’t search people at these events, any wheelchairs have to be searched, because they can’t go through scanners. “It’s sensitive, because you know what they’ve been through.” Of the three dogs present, Rex was chosen for the duty because of his gentle nature.

“The first wheelchair came in, and instead of searching, Rex just walked up to the man sitting in it and laid his head on the man’s lap and looked up to him.” Ingraham realized this was Rex’s way of signaling to her that there was nothing to worry about with this one. After Ingraham assured the soldier the dog was friendly, he gave Rex a pat on the head and moved on. This happened with every person who came in a wheelchair. Rex even gave soldiers on crutches special attention, but essentially ignored the uninjured. “He knew the wounded warriors. As always with him, he seemed to sense who needed the most care. I was so proud watching him.”

In early 2011 Ingraham got word that they would be heading to Germany for a few months, with the idea that a deployment to Afghanistan would follow. She was excited that soon she’d be able to spend 24/7 with Rex again, even if meant their lives would be at stake with every step they took outside the wire.

But on March 16 she went to check on him in his kennel and right away she noticed something was amiss. There was foam in his water bowl and the dog didn’t look right. She took him outside, where he passed up a chance to eat food, which was not like him. He made efforts to go to the bathroom, but he couldn’t. She let him off leash, and instead of running exuberantly, he lay down by the fence. She took his tennis ball and threw it down the field,

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