That wasn’t the case with Ed Vollman, but then it never was. Vollman, who was in charge of the company’s worldwide finances and operations, had never found any plan, or any subject for that matter, that was not worth an argument. The oldest person on the executive committee by at least two decades, Vollman tried to show he was as vital as any of his youthful counterparts by staying perpetually angry.
Vollman was capable of flying into a rage over a badly stapled report or a coffee with a micron too little soy milk in it. But Gus had never seen him quite as furious as he was now. The only thing holding him back from exploding into a tantrum was his awareness that D-Bob hadn’t weighed in on Gus’ plan yet.
That was clearly what was keeping the other two at bay, as well. They were all desperate to tear into Gus’ proposal, but they didn’t dare make their opinions known until they knew which way the boss would come down on it. It was true that D-Bob always insisted that there was no penalty for bad ideas at Benson Pharmaceuticals, but it was equally true that it was never a good idea to get too far out of synch with the guy who ran the company.
And so they waited. Gus turned to the end of the table to see if D-Bob was ready to offer an opinion. The broad smile on his face suggested he was.
“That is a profound and moving idea, Gus,” D-Bob said, his ponytail jiggling in agreement. “Everyone in this business is aware of the problems with orphan diseases, of course, and I’ve heard elements of your plan in other presentations. Specifically the notion of encouraging foreign governments to establish crown corporations that we would then run on management contracts is something we have explored in the past and still find potentially interesting. But you’ve managed to put together a lot of diverse ideas in a way that they become complementary pieces of a grander whole, and that is new. Of course what is really fresh and different about your proposal is the idea that we could afford to do all this if we were willing to greatly reduce the profits we make as a company. I’m sure that Ed will have some strong opinions on that score.”
Vollman forced his deep scowl into some semblance of a smile. “I’d like to take a longer look at the numbers before I commit myself,” he said, although Gus was pretty sure that what he really wanted to do was rip out Gus’ throat with his teeth.
“Of course, of course,” D-Bob said with a laugh. “There’s plenty in here to absorb, and we should all take a few days and give it the attention it deserves.”
“Yes,” Ecclesine muttered. “Every bit of attention it deserves.”
“In most companies this wouldn’t be an option,” D-Bob said. “But we are blessed with the freedom of not having shareholders to whom we have to answer. We can do whatever we feel is right for the company, even if it does hurt our short-term profitability. Or even our long-term survival. So as you study Gus’ proposal before our next executive committee meeting, I want you to clear your minds of preconceptions and prejudices. Let’s approach this with open minds and open hearts.”
Gus had a pretty good idea whose heart the other three vice presidents would like to open, but he didn’t care if they hated him. D-Bob was giving his idea serious consideration, and that was all that mattered.
“In that spirit, we’ll table Gus’ proposal until our next meeting and move on to our next bit of business,” D- Bob said. “As we are all aware, our company has suffered a series of tragic losses in the past few weeks. Treasured members of our family have perished, leaving holes in all our hearts.”
Gus doubted there was enough heart in the three people sitting across from him to house even one hole, but they all did a good job of looking suitably grief-stricken.
“What I finally realized was that we are far too lax about safety and security,” D-Bob said. “I think we can all agree that something needs to be done.”
Gus was pretty sure that the only thing the other three executives could agree on was the notion that it was a bad idea to publicly oppose the boss’ new initiative, no matter how stupid it sounded to them. They all nodded with feigned enthusiasm.
“But doing just anything without knowing what or why is even worse than doing nothing,” D-Bob said once it was clear no one would be arguing with his previous point.
“Absolutely, D-Bob,” Lena Hollis said. “You’ve hit on something that’s real and important. I think you’ve also come up with a solution. We need a committee to study the issue from all sides, bring the heads of all the departments together and really get to the root of the issue. I don’t think it should be a quick process, but an in- depth exploration of all the aspects of security, possibly starting with an investigation into the very nature of safety itself.”
She delivered the suggestion with the conviction her former self would have used to urge a crowd to cheer their team on to victory. Somehow, Gus had a feeling she might not be completely sincere about the subject, and that suspicion was confirmed when Vollman seized on the idea, as well.
“That is a brilliant idea,” Vollman said. “One that is worthy of this company and the ideals we stand for. This committee could change the way every corporation in the country addresses issues of safety and security. It’s hard to imagine how we could be prouder of the company we work for, but this could actually do that.”
“I agree entirely,” Ecclesine said. “And I think that this committee needs to be led by a true visionary, someone who has the ability to think outside the boxes we’ve all built for ourselves. Fortunately we now have one such creative soul among our number. I nominate Burton Guster to lead the new safety and security committee.”
Before Gus could open his mouth to object, Hollis and Vollman had seconded. Now that it was too late, he understood what Lena Hollis had been doing. The only thing D-Bob liked better than an idea was a newer idea, and this overhaul of the company’s safety and security agenda would completely push the orphan drugs out of his mind. And even if it didn’t, Gus would be expected to gather every department head in every office across the world for daily teleconferences until he could say he’d gotten input from all of them. Then he’d have to synthesize everything he learned into a report at the same time he needed to overhaul his orphan drugs project. The three executives knew that the first negative word they said about Gus’ original plan would have been enough to put D- Bob firmly on its side; now they had found a way to kill it with kindness, love, and encouragement.
The smile splitting D-Bob’s face certainly suggested they had succeeded. “That’s the spirit!” he said. “You know, in other companies there would have been a struggle between the top executives over who could seize this opportunity to increase their own portfolio. But you guys are so great, you all chose the man you believed was best suited for the job without a thought for yourselves. Let’s all take a moment to pat ourselves on the back.”
In any other company this might have been meant figuratively. Not at Benson, as Gus had learned over the previous weeks. Each of the executives reached over their shoulders to pat their own backs. Another one of D- Bob’s morale boosters.
“Gus, I want to thank you for jumping on this with both feet,” D-Bob said. “I know it’s going to mean some extra work, but I have no doubt you’ll find it worth your time. And, of course, I’m here to help you at any time of the day or night.”
Gus knew that was true. D-Bob was famous for the e-mailed memos that went out around the clock. He also knew that if he took his boss up on the offer, Gus, too, would never sleep again.
“Thanks, D-Bob,” Gus said. “I need a little time to wrap my head around the totality of the issue. Then we’ll talk.”
“I’ve got two things that will make that first step a little easier,” D-Bob said. “The first is a guideline: Keep in mind at all times that the word ‘security’ comes from the Latin roots se, which means ‘without,’ and cura, meaning ‘care.’ That’s how we want our employees to be able to live. Without care.”
“Good thinking,” Gus said automatically. “That makes my job a lot clearer.”
“And this should help even more,” D-Bob said. “This is such a massive undertaking, it wouldn’t be fair to ask you to do it all by yourself.”
Gus noticed worried glances on the faces across from them, as the other executives began to feel like they had hoisted themselves on their own petards. In another situation this might have made Gus feel better about his new position, but the only thing he wanted less than to rethink security for a multinational corporation was to do it alongside any of these three.
“I wouldn’t be alone, D-Bob,” Gus said. “I’ll have the whole company behind me.”
“Yes, you will,” D-Bob. “But sometimes even that isn’t enough. Which is why I’ve hired an outside consultant to help define our security future. And not just an ordinary security expert, but one whose talents and skills spring from a higher place.”
“He’s a Fed?” Hollis said.
“He’s a psychic,” D-Bob said, walking over to the conference room door.
