February 22, 1983

Dear Mr. Hewlett,

I am making inquiries about a visit you and your colleague, Tony Barrett, made to 30 Graham Road, Richmond, just over four years ago on November 15, 1978. The house belonged to a woman called Ann Butts who died in a road accident, and you were asked to accompany the police to her house the following day in order to rescue her cats. I have a copy of the police report of the incident, but the report that you and your colleague made had been omitted. Do you still have a copy on file and, if so, would it be possible for me to read it?

I was Miss Butts's general practitioner for several years and I have a number of concerns relating to the way the police described her living conditions. 'Squalid' and 'living in conditions of extreme poverty' does not accord with my memories of Miss Butts and/or her house. With reference to her cats, my recollection is that they were always sleek, deeply loved and well cared for. In addition: my understanding is that, following complaints from Miss Butts's neighbors, you made several visits to 30 Graham Road in 1978, but that none of the complaints was upheld.

From your memory of those visits, can you describe any of the West Indian or Central American ornaments or artifacts that she had in her front room? I am puzzled that the police have no record of their existence, particularly as Ann was proud of them and often told me how valuable they were.

I should be most grateful for any information you can give me.

Yours sincerely,

Sheila Arnold

Dr. Sheila Arnold

* * * * *

WHITE COTTAGE

Littlehampton

Nr Preston

Lancashire

Dr. Sheila Arnold

39 Lyvedon Avenue

Richmond

Surrey

March 7, 1983

Dear Dr. Arnold,

I regret to say that I retired from the RSPCA in June 1980, and, while my colleagues were kind enough to forward your letter to my new address in Lancashire, I no longer have access to files and cannot supply you with a copy of the report you requested. Nevertheless, I do recall the case quite well and am happy to pass on what I remember of Miss Butts.

In fact you're correct in saying I made several visits (four in total) to 30 Graham Road in the months prior to Miss Butts's death. You are also correct in saying that none of the neighbors' complaints was borne out by the evidence. Her cats were well looked after and in excellent condition. However, on none of those visits did I find more than seven cats in residence (six on the last occasion, following the death of one which affected Miss Butts deeply) nor was there any evidence to suggest there were more cats to find.

I made two recommendations on my first visit in March 1978: 1) that she install a cat flap in the kitchen door to allow the animals free access to and from the garden; 2) that she consider having her tomcats neutered in order to mitigate her neighbors' complaints of offensive odor. She followed both recommendations and, despite continued complaints against her, I had no reason to suspect her of neglect and/or cruelty to her animals. Indeed, I went further and suggested to the police that the complaints were malicious and would warrant investigation. However, I have no idea if anything was done about it. What my colleague and I found in her house on November 15, 1978, was a different matter altogether. Between my last visit-some time in August '78-and that November morning she seemed to have acquired another fifteen cats. If you have a copy of the police incident report, you will know that we found five tomcats dead, and another five severely distressed and injured behind the closed door of the back bedroom. Not to put too fine a point on it, the dead ones had either killed each other or had their necks broken, and the live ones had been so badly tortured and neglected that they were skin and bone, and covered in scratch and bite marks from fighting each other. A decision was made to put three of them down immediately and the other two died within forty-eight hours. Of the remaining eleven cats, all were either neutered or queens, six of which I was able to identify as the cats I had seen on my previous visits.

In my opinion, the police description of the house as 'squalid' was an understatement. In truth, it was disgusting. The cat flap in the kitchen had been blocked by a piece of furniture with the result that the animals had been fouling the interior for several days. Miss Butts's own sanitary arrangements were appalling with reeking unflushed toilets and dirty paper and feces on the floors. I cannot stress too highly that I was horrified by what we found, although I have no idea why her circumstances had deteriorated so badly between August and November. There was evidence that she had been drinking heavily-as I recall the police discovered in excess of fifty empty spirit bottles about the house-and this may have contributed to her decline.

I regret I cannot give any clear descriptions of West Indian or Central American ornaments from my previous visits. I do remember that Miss Butts had a number of interesting and colorful displays in her front room, but I was never allowed to inspect them long enough to be precise about what they were. Sadly, she viewed me with suspicion because of my uniform and preferred to talk to me in the kitchen. I recall some vivid paintings on the wall opposite the sitting-room doorway and a display of peacock feathers in a brass artillery shell beside the front door; also, a pair of matching silhouette pictures in the hall which she told me represented her grandparents. However, the house was bare of ornamentation on November 15, and I assume she sold everything off to pay for her drinking habit.

With particular reference to the twenty-plus cats we found in the house, I can only speculate that she began to attract strays to the property following my last visit in August and panicked when the tomcats fought. It seems to me significant that: 1) there was evidence the toms' mouths had been taped, which implies she was trying to find a way to stop them from biting each other; 2) the cat flap was wedged closed with the intention, presumably, of trying to stop more strays from coming in, although why she chose to contain the ones already there remains a mystery. The male cats had received the worst treatment, which I found disturbing-evidence perhaps that Miss Butts had developed some sort of obsession against men in general?-and I do wonder if she chose to contain them for fear of giving her neighbors the proof of neglect and cruelty of which they habitually accused her.

In conclusion, I have always been sorry that her life ended in the way it did. She wasn't an easy woman to deal with as I'm sure you know. However, despite the official nature of my visits, I believe she looked on me as a friend and I'm saddened that she did not think to call me when my help might have made a difference.

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