process.
1. Losing sight of dreams and falling into work for work’s sake (W4W) Please reread the introduction and next chapter of this book whenever you feel yourself falling into this trap. Everyone does it, but many get stuck and never get out.
2. Micromanaging and e-mailing to fill time Set the responsibilities, problem scenarios and rules, and limits of autonomous decision-making—then stop, for the sanity of everyone involved.
3. Handling problems your outsourcers or co-workers can handle
4. Helping outsourcers or co-workers with the same problem more than once, or with noncrisis problems Give them if-then rules for solving all but the largest problems. Give them the freedom to act without your input, set the limits in writing, and then emphasize in writing that you will not respond to help with problems that are covered by these rules. In my particular case, all outsourcers have at their discretion the ability to fix any problem that will cost less than $400. At the end of each month or quarter, depending on the outsourcer, I review how their decisions have affected profit and adjust the rules accordingly, often adding new rules based on their good decisions and creative solutions.
5. Chasing customers, particularly unqualified or international prospects, when you have sufficient cash flow to finance your nonfinancial pursuits
6. Answering e-mail that will not result in a sale or that can be answered by a FAQ or auto- responder For a good example of an auto-responder that directs people to the appropriate information and outsourcers, [email protected].
7. Working where you live, sleep, or should relax Separate your environments—designate a single space for work and solely work—or you will never be able to escape it.84
8. Not performing a thorough 80/20 analysis every two to four weeks for your business and personal life
9. Striving for endless perfection rather than great or simply good enough, whether in your personal or professional life Recognize that this is often just another W4W excuse. Most endeavors are like learning to speak a foreign language: to be correct 95% of the time requires six months of concentrated effort, whereas to be correct 98% of the time requires 20–30 years. Focus on great for a few things and good enough for the rest. Perfection is a good ideal and direction to have, but recognize it for what it is: an impossible destination.
10. Blowing minutiae and small problems out of proportion as an excuse to work
11. Making non-time-sensitive issues urgent in order to justify work How many times do I have to say it? Focus on life outside of your bank accounts, as scary as that void can be in the initial stages. If you cannot find meaning in your life, it is your responsibility as a human being to create it, whether that is fulfilling dreams or finding work that gives you purpose and self-worth—ideally a combination of both.
12. Viewing one product, job, or project as the end-all and be-all of your existence Life is too short to waste, but it is also too long to be a pessimist or nihilist. Whatever you’re doing now is just a stepping-stone to the next project or adventure. Any rut you get into is one you can get yourself out of. Doubts are no more than a signal for action of some type. When in doubt or overwhelmed, take a break and 80/20 both business and personal activities and relationships.
13. Ignoring the social rewards of life Surround yourself with smiling, positive people who have absolutely nothing to do with work. Create your muses alone if you must, but do not live your life alone. Happiness shared in the form of friendships and love is happiness multiplied.
84. To avoid the living room and coffee shop as offices, consider using a social “co-working” space on occasion: http://coworking.pbwiki.com.
The Last Chapter.
AN E-MAIL YOU NEED TO READ
There is nothing the busy man is less busied with than living; there is nothing harder to learn.
—SENECA
For the past 33 years, I have looked in the mirror every morning and asked myself: “If today were the last day of my life, would I want to do what I am about to do today?” And whenever the answer has been “No” for too many days in a row, I know I need to change something … almost everything—all external expectations, all pride, all fear of embarrassment or failure—these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose.
—STEVE JOBS, college dropout and CEO of Apple Computer, Stanford University Commencement, 2005
If you’re confused about life, you’re not alone. There are almost seven billion of us. This isn’t a problem, of course, once you realize that life is neither a problem to be solved nor a game to be won.
If you are too intent on making the pieces of a nonexistent puzzle fit, you miss out on all the real fun. The heaviness of success-chasing can be replaced with a serendipitous lightness when you recognize that the only rules and limits are those we set for ourselves.
So be bold and don’t worry about what people think. They don’t do it that often anyway.
Two years ago, I was forwarded the following poem—originally written by child psychologist David L. Weatherford—by a close friend. He quit his own deferred-life plan after reading it, and I hope you will do the same. Here it is.
SLOW DANCE