by to chat or squeeze off a few rounds on the Glock range. DEA, Customs, and Border Patrol agents on their way to or from Georgia’s Federal Law Enforcement Training Center did the same. Instructors from the London Metropolitan Police and law enforcement agencies from Australia, Canada, Venezuela, and Colombia made appearances as well. The regional wholesalers that distributed Glocks and the independent sales agencies that visited retail gun shops on behalf of the company were required to send personnel to Smyrna for a four-day course on the use and maintenance of the unusual handgun.
After a businesslike curriculum that began on Monday morning, by Thursday evening the group of cops, salespeople, and Glock employees was ready to unwind. Karl Walter hosted lavish dinners in Atlanta restaurants followed by visits to the Gold Club, the city’s best-known venue for exotic dancing and allied entertainment. Thursdays became known as “Glock Night” at the Gold Club. The group from Smyrna—as many as twenty-five or thirty men—was assigned its own VIP room on the enormous strip joint’s second floor, above the main pole-dancing stage. Guests could watch the action below from a wraparound balcony or retreat to the roped-off VIP lounge for a lap dance. Loud electronic music pounded; strobe lights pulsed. Professional athletes from the NBA and NFL ambled by. In shadowy corners, cocaine could be had. Full-on sex wasn’t on the official menu, but behind closed doors, who knew what transpired?
The girls, the liquor, the brushes with celebrity—to Glock it was all part of doing business. “For a lot of guys coming in from out of town, this was the best time they were going to have all year, or maybe in their entire life,” said one former police official. “You go to Smyrna, get laid at the best strip club in town, drink champagne, you’re not going to forget the experience when it comes time to choose between Glock and Smith & Wesson.”
Walter emphasized that he never paid for anyone’s drugs or hookers. If there was illegal activity, he didn’t know about it. As far as he was concerned, there were always plenty of cops at the Gold Club whose job it was to arrest any lawbreakers.
In the late summer of 1989, Walter had another marketing brainstorm. He convened a meeting for more than fifty independent regional sales reps and their managers. As Thursday evening approached, he gave the group a special assignment for their night out at the Gold Club: “What I thought was we should pick the best-looking, the best candidate, among the three hundred girls, to promote the product at the SHOT Show.”
The Shooting, Hunting, Outdoor Trade (SHOT) Show is the US gun-and-ammunition industry’s main conference of the year, often held in Las Vegas. In January 1990, Glock planned to unveil a new model, the Glock 20, a larger pistol that fired ten-millimeter rounds. Walter’s idea was that the company should export some of the Gold Club sparkle to the SHOT Show. This wasn’t entirely out of character for the firearms convention; it wasn’t unusual for gun or ammo makers to decorate their booths with provocatively attired young ladies. Hiring a professional stripper, Walter hoped, might turn heads.
The audition that evening lasted until midnight. The Glock delegation settled on a performer in her early twenties: Sharon Dillon, a blond, full-breasted, and strikingly tall young woman. When Walter asked Dillon if she would be willing to promote Glock in Las Vegas, she agreed. Next, he asked permission of the management of the Gold Club; the club was in no position to displease one of its steadiest corporate customers.
Walter told Dillon that she would have to go through a standard Glock four-day training. “We didn’t want to send someone stupid to the show,” he said. So the buxom stripper attended a program alongside personnel from the Defense Department and several federal agencies and police departments. Dillon’s presence in the Glock classes and on the company firing range caused a significant stir, to be sure. “The guys came in and asked, ‘Who is this girl?’ ” Walter recounted. He didn’t want to tell federal agents and police SWAT specialists they were training with an erotic dancer. So he didn’t. “I can’t tell you,” Walter said. “They all thought she was with the CIA.”
“To everyone’s surprise, she was the top shooter in this class and was the only one who finished all written tests 100 percent,” Walter recalled. “She was … no dummy.”
To heighten anticipation and draw maximum attention to the new Glock 20 ten-millimeter pistol, Walter had Dillon pose for a photographer and created an enormous billboard on the highway from the Las Vegas airport to the downtown Strip, featuring her comely image. Convention attendees were greeted by Dillon’s dazzling smile and head-turning figure, with the slogan: “THE HOTTEST ‘10’ IN TOWN. See the new Glock 10mm at the Shot Show (booth 1200).”
At the show, the aisles all around the Glock booth were jammed. Retailers and wholesalers jostled to get a peek at Dillon in her tight-fitting blouse. The Gold Club star posed for pictures with attendees and signed eight-by- ten glossy photographs; by general acclamation, she helped make Glock the hit of the SHOT Show. “A lot of guys from mom-and-pop gun shops had their ears pulled by the mom,” recalled Dean Speir, a federally licensed firearm dealer from Long Island who wrote for gun periodicals. “You’re talking real excitement—sex and guns.… The Glock reps must have taken a thousand orders the first day.”
Some distributors got carried away. “People came up and said, ‘Karl, I’ll give you a $1 million order right now if I can go to bed with her,’ ” Walter recounted. Glock discouraged any extracurricular contact. But, then again, it was Las Vegas, and Walter didn’t tuck her in at night.
At the awards ceremony marking the end of the SHOT Show, Dillon was called to the stage and given a plaque honoring her as “Best All-Around Model.” Covering the event,
In the wake of the show, the Gold Club became an even more integral element of Glock marketing and a symbol of the brand. Glock fashioned itself as the hot handgun, the sexy pistol. Gold Club girls received black Glock T-shirts and were urged to wear them at the club and elsewhere in Atlanta. When the company began using corporate jets for marketing trips, Gold Club girls sometimes went along for the ride. And for major events like the SHOT Show or the International Chiefs of Police convention, Sharon Dillon continued to accompany the Glock team. Glock parties at such events eclipsed the staid cocktail hours sponsored by rival companies. In the evenings at trade shows, Walter brought Dillon to Glock-hosted dinners. “All of a sudden, the president of Sigarms stops by,” he recalled. “The president of Smith & Wesson, he sits down.… Everybody around the table trying to be with this beautiful woman. The information you can pick up in this conversation is priceless. I learned their thinking. Through their thought process, you learned how they’re going to run the company.” Glock, Inc., was on a tear.
CHAPTER 8
The Mark of Cain
Iwill never forget how it felt to hold a loaded gun for the first time and lift it and fire it, the scare of its animate kick up the bone of your arm, you are empowered there is no question about it, it is an investiture, like knighthood, and even though you didn’t invent it or design it or tool it the credit is yours because it is in your hand, you don’t even have to know how it works, the credit is all yours, with the slightest squeeze of your finger a hole appears in a piece of paper sixty feet away, and how can you not be impressed with yourself, how can you not love this coiled and sprung causation, I was awed, I was thrilled, the thing is guns come alive when you fire them, they move, I hadn’t realized that.
— BILLY BATHGATE, FROM
S ell a handgun to a civilian, Karl Walter understood, and you have sold one handgun. Sell a handgun to the police, as Colt had proved a hundred years before, and you sell handguns to an entire village.
John Davis, the owner of a financial-services firm in a small town west of Jacksonville, Florida, was a walking example of that adage. Davis didn’t know much about Glocks when he traveled to Miami in 1986 to attend a personal-defense seminar. Even years later, he could recall with reverence the talk given at the multi-day class by Sergeant Paul Palank, the chief firearm instructor at the Miami PD. Such civilian courses, common around the country, combine lectures with practical instruction at a firing range. They are one way that knowledge about firearms passes from law enforcers to the public.
At the time, Palank was helping lead Miami’s testing of the Glock as a replacement for Smith & Wesson revolvers. He recounted the FBI’s harrowing Miami Shootout and how it illustrated that revolvers were inadequate for police and civilians alike. Davis took to heart the lesson that the cops were “outgunned.” Palank did not raise— and probably did not know about—statistics that suggested a more complicated reality. Violent crime rates were