“He’s right in back … why don’t you follow me? What name shall I say?”
“John.”
Mr. Le Renges was sitting in a blood-red leather chair with a reproduction antique table beside him, on which there was a fax-machine, a silver carriage-clock, and a glass of seltzer. He was a bony man of 45 or so with dyed- black collar-length hair which he had combed with something approaching genius to conceal his dead-white scalp. His nose was sharp and multi-faceted, and his eyes glittered under his overgrown eyebrows like blowflies. He wore a very white open-neck shirt with long 1970s collar-points and a tailored black three-piece suit. I had the feeling that he thought he bore more than a passing resemblance to Al Pacino.
On the paneled wall behind him hung an array of certificates from the Calais Regional Chamber of Commerce and the Maine Restaurant Guide and even one from Les Chevaliers de la Haute Cuisine Canadienne.
“Come in, John,” said Mr. Le Renges, in a distinctly French-Canadian accent. “Sit down, please … the couch, perhaps? That chair’s a little—”
“A little
“I was thinking only of your comfort, John. You see my policy is always to make the people who work for me feel happy and comfortable. I don’t have a desk, I never have. A desk is a statement which says that I am more important than you. I am
“You’ve been reading the McDonald’s Bible. Always make your staff feel valued. Then you won’t have to pay them so much.”
I could tell that Mr. Le Renges didn’t quite know if he liked that remark. It was the way he twitched his head, like Data in
He sipped some seltzer and eyed me over the rim of the glass. “You are perhaps a little
“Mature? I’m positively overripe. But I’ve been working in the upper echelons of the restaurant trade for so long, I thought it was time that I went back to basics. Got my hands dirty, so to speak.”
“At Tony’s Gourmet Burgers, John, our hygiene is second to none.”
“Of course. When I say getting my hands dirty — that’s like a metaphor. Food hygiene, that’s my specialty. I know everything there is to know about proper cooking times and defrosting and never picking your nose while you’re making a Caesar salad.”
“What’s your cooking experience, John?”
“I was a cook in the Army. Three times winner of the Fort Polk prize for culinary excellence. It made me very good at home economics. I can make a pound-and-a-half of ground beef stretch between two platoons of infantry and a heavy armored assault force.”
“You’re a funny guy, John,” said Mr. Le Renges, without the slightest indication that he was amused.
“I’m fat, Tony. Funny goes with the territory.”
“I don’t want you to make me laugh, John. I want you to cook burgers. And it’s ‘Mr. Le Renges’ to you.”
He took me through to the kitchen, which was tiled in dark brown ceramic with stainless-steel counters. Two gawky young kids were using microwave ovens to thaw out frozen hamburger patties and frozen bacon and frozen fried chicken and frozen French fries. “This is Chip and this is Denzil.”
“How’s it going, Chip? Denzil?”
Chip and Denzil stared at me numbly and mumbled “’kay I guess.”
“And this is Letitia.” A frowning dark-haired girl was painstakingly tearing up iceberg lettuce as if it were as difficult as lacemaking.
“Letitia’s one of our
Letitia looked up at me with unfocused aquamarine eyes. She was pretty but she had the expression of a smalltown beauty queen who has just been hit on the head by half a brick. Some instinct told me that Tony Le Renges wasn’t only using her as an iceberg lettuce tearer.
“We take pride in the supreme quality of our food,” he said. Without any apparent sense of irony he opened a huge freezer at the back of the kitchen and showed me the frozen steaks and the frost-covered envelopes of pre- cooked chili, ready for boiling in the bag. He showed me the freeze-dried vegetables and the frozen corn bread and the dehydrated lobster chowder (just add hot water). And this was in Maine, where you can practically find fresh lobsters waltzing down the street.
None of this made me weak with shock. Even the best restaurants use a considerable proportion of pre- cooked and pre-packaged food, and fast food outlets like McDonald’s and Burger King use nothing else. Even their scrambled eggs come dried and pre-scrambled in a packet.
What impressed me was how Mr. Le Renges could sell this ordinary, industrialized stuff as “wholesome, hearty food, lovingly cooked in our own kitchens by people who really care” when most of it was grudgingly thrown together in giant factories by minimum-wage shift-workers who didn’t give a rat’s ass.
Mr. Le Renges must have had an inkling about the way my mind was working.
“You know what our secret is?” he asked me.
“If I’m going to come and cook here, Mr. Le Renges, I think it might be a good idea if you told me.”
“We have the best-tasting burgers anywhere, that’s our secret. McDonald’s and Burger King don’t even come
“That’s okay,” I told him. “I’ll take your word for it. I had a sandwich already.”
“No, John, if you’re going to work here, I insist.”
“Listen, Mr. Le Renges, I’m a professional food hygienist. I know what goes into burgers and that’s why I never eat them. Never.”
“What are you suggesting?”
“I’m not suggesting anything. It’s just that I know for a fact that a proportion of undesirable material makes its way into ground beef and I don’t particularly want to eat it.”
“Undesirable material? What do you mean?”
“Well,
“Listen, John, how do you think I compete with McDonald’s and Burger King? I make my customers feel as if they’re a cut above people who eat at the big fast-food chains. I make them feel as if they’re discerning diners.”
“But you’re serving up pretty much the same type of food.”
“Of course we are. That’s what our customers are used to, that’s what they like. But we make it just a little more expensive, and we serve it up like it’s something really special. We give them a proper restaurant experience, that’s why they come here for birthdays and special occasions.”
“But that must whack up your overheads.”
“What we lose on overheads we gain by sourcing our own foodstuffs.”
“You mean you can buy this stuff cheaper than McDonald’s? How do you do that? You don’t have a millionth of their buying power.”
“We use farmers’ and stockbreeders’ co-operatives. Little guys, that the big fast-food chains don’t want to do business with. That’s why our burgers taste better, and that’s why they don’t contain anything that you wouldn’t want to eat.”
Kevin came over from the grill with a well-charred burger patty on a plate. His spots were glowing angrily from the heat. Mr. Le Renges handed me a fork and said, “There … try it.”
I cut a small piece off and peered at it suspiciously. “No shit?” I asked him.
“Nothing but one thousand percent protein, I promise you.”
I dry-swallowed, and then I put the morsel in my mouth. I chewed it slowly, trying not to think about the manure-splattered ramps of the slaughterhouses that I had visited around Baton Rouge. Mr. Le Renges watched me