The Goal

say.

'You got it,' he says.

'It's practically an antique. All of them are,' I say, referring to the other machines. 'Are you sure they can give us acceptable quality?'

'It isn't automated equipment, so with human error we might have a few more mistakes,' says Bob. 'But if you want capacity, this is a quick way to get it.'

I smile. 'It's looking better and better. Where did you find this thing?'

'I called a buddy of mine this morning up at our South End plant,' he says. 'He told me he still had a couple of these sitting around and he'd have no problem parting with one of them. So I grabbed a guy from maintenance and we took a ride up to have a look.'

I ask him, 'What did it cost us?'

'The rental fee on the truck to haul it down here,' says Bob. 'The guy at South End told us just to go ahead and take it. He'll write it off as scrap. With all the paperwork he'd have to do, it was too much trouble to sell it to us.'

'Does it still work?'

'It did before we left,' says Bob. 'Let's find out.'

The maintenance man connects the power cable to an outlet on a nearby steel column. Bob reaches for the power switch and hits the ON button. For a second, nothing happens. Then we hear the slow, gathering whirr from somewhere in the guts of the old machine. Poofs of dust blow out of the antique fan housing. Bob turns to me with a dumb grin on his big face.

'Guess we're in business,' he says.

190

23

Rain is beating at the windows of my office. Outside, the world is gray and blurred. It's the middle of a middle-of-the-week morning. In front of me are some so-called 'Productivity Bulle- tins' put out by Hilton Smyth which I've come across in my in- basket. I haven't been able to make myself read past the first paragraph of the one on top. Instead, I'm gazing at the rain and pondering the situation with my wife.

Julie and I went out on our 'date' that Saturday night, and we actually had a good time. It was nothing exotic. We went to a movie, we got a bite to eat afterwards, and for the heck of it we took a drive through the park on the way home. Very tame. But it was exactly what we needed. It was good just to relax with her. I admit that at first I felt kind of like we were back in high school or something. But, after a while, I decided that wasn't such a bad feeling. I brought her back to her parents at two in the morning, and we made out in the driveway until her old man turned on the porch light.

Since that night, we've continued to see each other. A couple of times last week, I made the drive up to see her. Once, we met halfway at a restaurant. I've been dragging myself to work in the morning, but with no complaints. We've had fun together.

By some unspoken agreement, neither of us talk about di- vorce or marriage. The subject has only come up once, which happened when we talked about the kids and agreed they should stay with Julie and her folks as soon as school ends. I tried then to push us into some answers, but the old argument syndrome be- gan to brew quickly, and I backed off to preserve the peace.

It's a strange state of limbo we're in. It almost feels the way it did before we got married and 'settled down.' Only now, we're both quite familiar to each other. And there is this storm which has gone south for a while, but which is sure to swing back some- day.

A soft tap at the door interrupts this meditation. I see Fran's face peeking around the edge of the door.

'Ted Spencer is outside,' she says. 'He says he needs to talk to you about something.'

191

'What about?'

Fran steps into the office and closes the door behind her. She quickly comes over to my desk and whispers to me.

'I don't know, but I heard on the grapevine that he had an argument with Ralph Nakamura about an hour ago,' she says.

'Oh,' I say. 'Okay, thanks for the warning. Send him in.'

A moment later Ted Spencer comes in. He looks mad. I ask him what's happening down in heat-treat.

He says, 'Al, you've got to get that computer guy off my back.'

'You mean Ralph? What have you got against him?'

'He's trying to turn me into some kind of clerk or some- thing,' says Ted. 'He's been coming around and asking all kinds of dumb questions. Now he wants me to keep some kind of spe- cial records on what happens in heat-treat.'

'What kind of records?' I ask.

'I don't know... he wants me to keep a detailed log of everything that goes in and out of the furnaces... the times we put 'em in, the times we take 'em out, how much time between heats, all that stuff,' says Ted. 'And I've got too much to do to be bothered with all that. In addition to heat-treat, I've got three other work centers I'm responsible for.'

'Why does he want this time log?' I ask.

'How should I know? I mean, we've already got enough paperwork to satisfy anybody, as far as I'm concerned,' says Ted. 'I think Ralph just wants to play games with numbers. If he's got the time for it, then fine, let him do it in his own department. I've got the productivity of my department to worry about.'

Wanting to end this, I nod to him. 'Okay, I hear you. Let me look into it.'

'Will you keep him out of my area?' asks Ted.

'I'll let you know, Ted.'

After he's gone, I have Fran track down Ralph Nakamura for me. What's puzzling me is that Ralph is not what you'd call an abrasive person, and yet he sure seems to have made Ted very upset.

'You wanted to see me?' asks Ralph from the door.

'Yeah, come on in and sit down,' I say to him.

He seats himself in front of my desk.

192

'So tell me what you did to light Ted Spencer's fuse,' I say to him.

Ralph rolls his eyes and says, 'All I wanted from him was to keep an accurate record of the actual times for each heat of parts in the furnace. I thought it was a simple enough request.'

'What prompted you to ask him?'

'I had a couple of reasons,' says Ralph. 'One of them is that the data we have on heat-treat seems to be very