I cut her off.
Danny is painful to listen to. He announces his problem right away.
As I wait for Danny to answer, I watch the second hand on the studio clock measure the silence. Thirty-five seconds of dead air-an eternity in talk radio, but Danny comes through.
His stutter makes listening to Danny’s story difficult, but he soldiers on.
Dr. Robin Harris leans in to her mike.
Danny has finally opened up. To be cut off just as he’s found his voice reduces him to tears.
I glance at the control room. Nova has the phone tucked between her ear and her shoulder, and she’s keying information into her computer. I glance at my computer screen. Danny’s contact info is there. So is a single sentence. Sometimes we do good work. I look through the glass into the control room. When I catch her eye, Nova gives me the thumbs-up.
Robin Harris is clearly not in the mood for fun and games, but I am conciliatory.
Her brilliant green eyes shoot daggers.
Tord’s trio is soothing. Nova’s words over the talkback are not. “Dr. Gabriel Ireland is up next,” she says. “Charlie, I struggled with this one. We may just be getting dragged into an ugly game between Gabe and Dr. Harris, but I’ve been talking to Gabe. He’s going down for the third time. I don’t think we have a choice. If Dr. Harris gives you any static, tell her this is my decision. She can beat me up after the show.”
“Nope,” I say. “All decisions around here are arrived at jointly. If you get beat up, I get beat up. But stand in front of me. That caterpillar costume you’re wearing appears to be bulletproof.”
Nova gives me her crooked smile, and immediately I feel better.
CHAPTER FIVE
Tord’s piano is sweet and tuneful, but Dr. Harris is not placated. “You don’t have the training to handle an adolescent as disturbed as Danny,” she says. “He needs a specialist.” She turns her face toward the control room to allow me to absorb her words. Her profile is classical, perfect and distant.
Without exchanging a single word with Gabriel Ireland, I can understand why he is crazy in love with this woman. Luckily for me, I have never been drawn to ice queens.
“Danny didn’t call a specialist,” I say. “He called me. Dr. Harris, we have a database with referral numbers for professionals in every area where we’re heard. When we have a caller whose problems demand the kind of help I can’t give them, I talk to them after the show and I refer them to a professional. I’m just Step One.”
“You’re the wrong step,” she says crisply. “As long as you operate within your area of expertise, you’re amusing. But you’re out of your depth with someone as seriously disturbed as Danny. For him, this could be a matter of life and death.”
Dr. Harris’s condescension raises my hackles.
“That’s precisely the reason why I cut you off,” I say. “As Louise noted so colorfully, you have degrees up the wazoo, but what you did with Danny was just plain stupid. That boy is being eaten alive by guilt because he wanted his brother dead and he got his wish. But instead of letting Danny say the words he needs to say if he’s ever going to recover, you launch into a lecture about Cain and freaking Abel.”
“Pointing out to Danny that his feelings are archetypal is accepted clinical protocol.”
“He’s sixteen years old, and he’s disintegrating. He doesn’t need to hear about archetypes. He just needs someone to listen. By the way, Dr. Harris, we’re back on the air in ten, and get ready, because I’m going to give you a chance to strut your stuff.”