like springtime in an Alpine pasture.
“Here comes Rajiv,” Nitin said as an ultra-shiny black Ford Explorer with darkly tinted windows pulled up to the curb. Rajiv leaped from the driver’s seat, came around the vehicle, and greeted Jennifer in the typical Hindu fashion of pressing his palms together, bowing over them, and saying “namaste.” He was attired in a splendid, spotlessly clean, freshly pressed white uniform complete with white gloves and a white visored cap. While he opened the rear door for Jennifer, Nitin loaded her two bags in the back. A moment later, she and Rajiv were on their way into New Delhi.
Passing the first car heading in the opposite direction took Jennifer by complete surprise. Although the Explorer’s steering wheel was on the right, the implication hadn’t dawned on her. When the headlights of the approaching car appeared out of the gloom and headed for them, she assumed they would pass on the right, but as the vehicles sped closer together, the oncoming car did not move to Jennifer’s right. On the contrary, it appeared to be drifting to the left. The moment the two cars passed, Jennifer had to suppress a scream, expecting they were about to collide head-on. It was only then that she figured it out. In India, like in Great Britain, autos kept to the left and passed on the right.
With her heart thumping in her chest, Jennifer sat back. She was ashamed of her travel naivete. To calm down, she used the cold towel Rajiv had given her to mop her brow and took a sip from the iced bottle of water he had provided. Meanwhile, she stared out the window in amazement about what she was seeing.
Once they had reached the main highway from the airport access road, their progress slowed to a crawl. Despite being after midnight, the road was choked in both directions with all manner of vehicles, but mostly trucks, every one of them overloaded in the extreme. Over all hung a choking layer of both exhaust fumes and dust plus the din of unmuffled engines and each vehicle’s horn sounding every few seconds for no reason other than the mere whim of the driver.
As Jennifer looked out on the scene, she found herself shaking her head in disbelief. It was like a wild dream, and if this was the way traffic was at midnight, she couldn’t even conceive of what it was going to be like during the day.
The driver spoke reasonable English and was more than willing to play tour guide as they worked their way into the city. Jennifer peppered him with questions, particularly when he turned off the main road and entered the residential section of Chanakyapuri. Here at least there were no trucks or buses and the traffic moved more freely. Jennifer noted block after block of relatively similar huge white mansions, which appeared to be mildly dilapidated but still impressive. She asked about them.
“They are British Raj-era bungalows,” the driver said. “They were for the British diplomats and are still used by some diplomats.” Soon the driver was pointing out the various foreign embassies, for which he seemed proud. He pointed out the American embassy, which looked rather ugly to Jennifer when compared with those of many of the other countries. Its main characteristic was that it was large. Jennifer turned as it passed by on her left to get a better view. She imagined she’d probably have to make a visit for help dealing with her grandmother’s remains.
Next the driver pointed out the Indian government buildings, which were stunningly impressive. He said they had been designed by a famous English architect, whom Jennifer had never heard of. A few minutes later they reached the hotel and pulled up its ramp to the front entrance. At first she was disappointed. The structure was merely a modern high-rise that could have been anywhere in the world. She’d expected something more typically Indian.
But inside it was another story. To her surprise, the hotel’s public spaces were buzzing with activity despite the hour, and Jennifer had to wait in line to check in. Actually, it wasn’t a line per se but a comfortable chair where she was offered refreshments and given a chance to gaze around the lobby area. Instantly, Jennifer could see why the porter at the airport had responded as he had when she’d named where she was to stay. Jennifer had not stayed in many hotels in her life and certainly never in one like the Amal Palace. It was, in her own words, sumptuous, even decadent.
Twenty minutes later the formally dressed guest manager who’d shown her to her room on the ninth floor backed out and closed the door behind him. En route to the room he had described the hotel’s facilities and services, which included a fully staffed twenty-four-hour spa/exercise facility with an outdoor Olympic-size pool. Jennifer decided that she was going to make an effort to enjoy her stay at least a little, as Neil had suggested. Briefly thinking about Neil raised her hackles, so she put him out of her mind.
After fastening the safety lock on the door, Jennifer opened her bags, unpacked, and took a long, hot shower. Once out of the shower, she puzzled over what to do. Although she knew she must be exhausted, the excitement of the arrival and the knowledge it was midday in L.A. had given her yet another wind. She knew that if she tried to sleep she’d toss and turn and become frustrated. Instead, she donned one of the luxurious Turkish robes hanging from behind the bathroom door, turned down the comforter in the expansive king-size bed, propped herself up with a clutch of down pillows, and turned on the impressive flat-screen TV with its remote. She had no idea what she would find on the TV, but she didn’t care. The idea was to relax and fool her body into thinking it was time to sleep.
What she did find was a lot more English-speaking channels than she expected, so channel surfing was quite entertaining. When she stumbled on the BBC she almost stopped to actually watch the news. But finding it difficult to concentrate, she moved on and soon found CNN. Surprised to find an American cable network, she watched it for a while, since she didn’t recognize the news anchors. After fifteen minutes had gone by and she was about to move on, the female anchor caught her attention by beginning a piece on medical tourism similar to the one that Jennifer had heard while waiting in the UCLA Medical Center’s surgical lounge. Wondering if her grandmother’s name would again be mentioned, she listened carefully. But her grandmother was not part of the segment. It was another patient’s name, but it was the same hospital, the Queen Victoria.
Mesmerized, Jennifer sat up straighter as the news anchor continued. “The Indian government’s claims that their surgical results are as good or better than those anywhere in the West received another blow last night when a Mr. Herbert Benfatti of Baltimore, Maryland, as we mentioned, passed away with a heart attack slightly after nine p.m. New Delhi time. This tragic result happened after the gentleman had had an uncomplicated knee replacement some twelve hours earlier. Although Mr. Benfatti had had a history of an arrhythmia, he’d been in good health and had even had a normal angiogram in the past month in preparation for his surgery. Our sources tell us that such a death is not an infrequent phenomenon in private Indian hospitals. It’s just that the Indian authorities have managed to keep a lid on such information leaking out. Our sources tell us further that they plan on continuing to report future as well as past deaths so prospective patients can have the information they need to make informed choices of whether or not they want to take such risk merely to save a few dollars. CNN, of course, will bring such information forward the moment it is available. Now let’s turn to . . .”
Jennifer’s first reaction was sympathy for the Benfatti family and the hope they hadn’t had to hear the tragic news from the TV as she did. It also made her wonder about the hospital. Two unexpected deaths from elective surgery two nights in a row was definitely excessive and, as such, most likely preventable, and thereby more poignant. She also found herself wondering if Mr. Benfatti was married, and if he was whether Mrs. Benfatti was in India, and if so, whether she was staying there at the same hotel. It was Jennifer’s thought that if there was a Mrs. Benfatti it might be nice for Jennifer to convey her sympathies in person if she could marshal the nerve. The last thing Jennifer wanted to do was bother whoever was the next of kin, yet because of her ongoing experience with her grandmother’s death, she thought she could commiserate better than anyone.
Chapter 10
OCTOBER 17, 2007
WEDNESDAY, 8:31 A .M.
NEW DELHI, INDIA
