‘Louise Braithwaite,’ Pam said, her voice fading to nothing as she introduced her. She cleared her throat, gathered herself. ‘Be nice to this one. Elves don’t grow on trees, you know.’

‘Don’t they? You surprise me. Most of them appear to have sawdust for brains.’ He gave her a look that suggested he had no hopes that she had anything but wood pulp between the ears before turning back to Pam. ‘You look ghastly. Go home. You’ll be no use to anyone if you’re ill.’

‘And ho, ho, ho to you, too,’ she said as she walked away.

‘You could have handled that better,’ Lucy said without thinking. She was good at that. Saying the first thing that came into her head. According to her file-the one she wasn’t supposed to ever see-it had been her most usable asset. That and her passion. People would, apparently, “…instantly warm to her enthusiasm, her natural openness and lack of guile…”

They’d nailed that one.

It was saying the first thing that came into her head without thinking that had got her into this mess in the first place and now Frank was staring at her, clearly unused to criticism. Or maybe he was wondering where he’d seen her before.

‘So, what happened to the last elf?’ she said to distract him.

‘She asked too many questions and I fed her to a troll,’ he replied.

Sheesh…

‘Anything else you’d like to know?’

She pressed her lips together and shook her head.

‘Fast learner,’ he replied with satisfaction. ‘Keep it up and we’ll get on.’

‘Great.’ She couldn’t wait.

‘So, Louise Braithwaite, what can you do?’ Do?

Wasn’t standing about in a pointy hat and stripy tights enough?

Obviously not. Through a small window in his office, she could see an army of elves busily ‘constructing’ toys in Santa’s workshop. They were dressing teddies and dolls, test-driving remote-controlled cars and encouraging children to join in and help them while they waited their turn to see Santa.

Otherwise known, if you happened to have a cynical turn of mind-and she’d just had a crash course in cynicism from a world master-as try-before-you-buy.

‘Have you any experience?’

‘Of being an elf?’ Was he kidding? ‘No,’ she admitted quickly, ‘but I am used to working with children. They tend to throw up when they get over-excited. Just tell me where the bucket and mop are kept and I’ll cope.’

That earned her something that might have been a smile. ‘Well, I have to admit that you’re less of a fool than the last girl Pam brought me. She couldn’t see past her mascara.’

Lucy resisted the urge to bat her expensively dyed eyelashes at him, but it was harder to keep the smile from breaking out. And why not? She was safe.

Without a pre-booked ticket, no one, not even Rupert’s bodyguards, would be able to get beyond the entrance. More to the point, they’d realise that she couldn’t either and wouldn’t even bother. For the moment, at least, she could relax.

And what about grey eyes?

The thought popped, unbidden, into her head. The thought of those eyes, a mouth that gave her goosebumps just thinking about it.

For heaven’s sake, Lu…Louise Braithwaite, get a grip!

What would a man on his own be doing in Santa’s grotto? And why would she care? He was the last person on earth she wanted to see.

Not that he’d recognize her dressed like this.

Even if, beneath the rouge and abundant freckles, someone spotted a passing resemblance to the face that had been on the front cover of Celebrity magazine a dozen or more times in the last few months, they would dismiss it. Why, after all, would Lucy B, aka Cinderella, be working as an elf in a department store?

‘You can start by tidying up, straightening shelves while you find your way around. When you’ve done that you can take the empty space on the bench, dressing dolls and teddies. You’ll have to fit in a break with the rest of the staff.’

‘Right. Thanks.’

She stood in the doorway for a moment, taking a look around, familiarising herself with the layout before launching herself into the mix of elves, children and parents.

This was all new to her. Shunted around the care system all her life, she’d never been taken to see ‘Santa’ when she was a child. Even if she had got lucky, it would never have been like this.

The grotto had been designed to give children the illusion that they were in Santa’s North Pole workshop and there was a touch of magic about it that only a high-end designer-and a great deal of money-could have achieved. She didn’t know about the kids, but it certainly worked for her.

She was still taking it all in when there was a tug on the hem of her tunic and she turned to find herself looking at the child from the lift.

‘You’re not an elf,’ she declared loudly. ‘I saw you out there-’ she pointed dramatically ‘-in the real world.’

Oh…fairy lights!

Having done her best to restore a little girl’s faith in Santa, she’d immediately shattered it.

Maybe that was the message. There are no such things as fairy tales. On the other hand, if she’d had a moment or two of fantasy as a child, she might not have grabbed so desperately for it as an adult.

But this was not about her and, putting her finger to her lips in a quick, ‘Shh!’ she folded herself up so that she was on the same level as the child. ‘What’s your name?’

‘Dido.’

‘Can you keep a secret, Dido?’

The child, thumb stuck firmly back in her mouth, nodded once.

‘Well, that’s great because this is a really huge secret,’ she said. ‘You’re absolutely right. You did see me in the lift, but the reason I was up there in the real world was because I was on a special mission from Santa.’

She hadn’t worked as an assistant in a day-care nursery for years without learning how to spin a story. The pity of it was that she hadn’t learned to spot one when it was being spun at her.

‘What’s a mishun?’

‘A very special task. The toughest. I shouldn’t be telling you this, but the thing is that Rudolph-’

‘Rudolph?’ Eyes wide, Dido abandoned the comfort of the thumb.

‘Rudolph,’ she repeated, ‘had run out of his favourite snack. I had to disguise myself as a human, go up to the food hall-’

‘Is he here?’

Lucy raised her finger to her lips again and then pointed it towards the ceiling. ‘He’s up there, on the roof with all the other reindeer,’ she whispered. ‘As soon as the store closes on Christmas Eve, we’re going to load up the sleigh and off they’ll go.’

‘Really?’ she whispered back, eyes like saucers.

‘Elf’s honour,’ she said, crossing her heart.

‘Can I see him?’

Oh, good grief… ‘He’s resting, Dido. Building up his strength. It’s a big job delivering presents to all the children in the world.’

‘I ’spose…’ For a moment her little face sagged with disappointment, then she said, ‘Was it a carrot? His favourite snack? We always leave a carrot for Rudolph.’

‘Well, carrots are good, obviously,’ she said, wondering what the rest of the poor reindeer had to sustain them. ‘Great for his eyesight as he flies through the night. Good for children, too.’ Good for you was so boring, though. Christmas was about excitement, magic. ‘But what Rudolph really loves when it’s cold is a handful of chilli-flavoured cashew nuts to warm him up.’ She paused. ‘They’re what make his nose glow.’

‘Wow! Really? That is so cool…’

‘That’s a very special secret,’ Lucy warned. ‘Between you, me, Rudolph and Santa.’

‘So I can’t tell Cleo? She’s my big sister.’

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