He entered and glanced around. A row of windows looked out over the canal, towards the opposing flank of the church. To his left, at the far end, more windows looked out over what Brunetti knew must be the Isola di San Pietro.
Four or five long tables, each of them bearing green-shaded reading lamps, were placed around the room, and glass-fronted bookcases lined the walls between the windows. The other walls were covered with framed photos and documents, and in a glass case in one corner objects Brunetti could not identify lay exposed on three shelves.
The room had ceilings as high as those in the entrance hall, and from many of the beams hung flags and standards which Brunetti did not recognize. To his left a long, glass-topped case, like the ones used in museums, contained a number of notebooks, all of them spread open so that the exposed pages could be read.
‘I’m glad you came’ Ford said, making towards a door on the right. ‘Please come into my office. We can talk there.'
As no one was in the reading room, Brunetti didn't understand why this was necessary, but he followed Ford as requested. His office, carved into the angle of the building farthest from the Isola di San Pietro, had windows on two sides, though those on the shorter wall looked across at the shutters of the house across the
Here, too, the walls between the windows were filled to the height of a man with bookshelves; half contained box files, rather than books.
Taking the seat offered him, Brunetti began by asking, 'You said Claudia Leonardo worked here?'
'Yes, she did’ Ford answered. He sat opposite Brunetti, declining the opportunity to place himself behind his desk and thus in some sort of position of authority. He had light brown eyes and a straight nose and was, at least by English standards, a handsome man.
'For how long?'
'About three months, perhaps a bit less than that.' 'What did she do here?'
'She catalogued entries, helped readers with research questions ... all the jobs it's normal for a librarian to do.'
Ford's voice was level as he answered Brunetti's questions, as if to suggest he found them understandable and expected.
'Presumably, as a student at the university, she hadn't been trained as a librarian. How did she know how to do all of this?'
'She was very bright, Claudia,' Ford said with his first smile. His eyes grew sad as he heard himself praising the young girl. 'And, really, once a person knows the basic principles of research, if s all pretty much the same.'
Doesn't the Internet change all of that?' Brunetti asked.
'Of course, in some fields. But the information we have here at the Library and the sort of things our borrowers are interested in, well, I'm afraid most of it isn't available on the Internet.'
'What sort of things?'
'Personal accounts of the men who served in the war or in the Resistance. Names of people who were killed. Places where small battles or skirmishes were fought. That sort of thing.'
'And who is interested in this information?'
Ford's voice grew more animated as the subject turned to material he was familiar with, the death of young men more than fifty years ago, and away from the recent death of a young girl. 'Very often we get requests from the relatives of men who were reported as lost or who were listed as having been captured. Sometimes, in the journals or letters of men who fought in the same place or who were perhaps captured at the same time, some mention is made of the missing men. Because most of the information we have is unpublished, this is the only place people can find it. And find out what happened to their relatives.'
'But doesn't the Archivio di Stato provide this sort of information?' Brunetti asked.
'I'm afraid the Archives provide very little information of this sort. And I choose the verb intentionally: provide. Of course, they have the information, but they seem reluctant to provide it. Or, if they do, it’s only after heartbreaking delays.' 'Why?' Brunetti asked.
'Only God knows why,' Ford answered, making no attempt to disguise his exasperation. 1 can tell you only how it works or, more accurately, doesn't work.' As with any historian warming to his subject, Ford's voice grew more animated. 'The process of making a request is unnecessarily complicated and, to be fair, the Archive functions at its own pace.' When Brunetti did not ask for illumination of this last, Ford offered it anyway. 'I've had people come here who made official requests as long ago as thirty years. One man even brought me a folder of correspondence concerning his attempt to discover the fate of his brother, who was last heard from in 1945. The file was filled with standard letters from the Archive, saying that the request was being processed through
'Why did he come to you?'
Ford looked uncomfortable. 'I don't think it’s right to boast about what we do and so I try not to, but we have found records for many people who failed to get information from the Archive, and so the word has got round that we might be able to help.'
'Is there a charge for your services?'
Ford seemed genuinely surprised by the question. 'Absolutely not. The Library receives a small grant from the state, but the bulk of our money comes from private contributions and from a private foundation.' He hesitated, then continued. The question is offensive, Commissario. Excuse me for saying that, but it is.'
'I understand, Signore’ said Brunetti with a small bow in his direction, 'but I ask you to understand that I am here, in a sense, as a researcher myself, and so I have to ask everything that occurs to me. But I assure you I meant no offence.'
Ford accepted this with a small bow of his own, and the atmosphere between them grew warmer.
'And Claudia Leonardo?' Brunetti asked. 'How is it that she came to work here?'
'She came, originally, to do research, and then when she learned what we were doing here she asked if she could work as a volunteer. It really wasn't more than a few hours a week. I could check my records if you want,' Ford said, starting, to get to his feet. Brunetti waved him back with a motion of his hand.
'She quickly became familiar with our resources,' the Englishman continued, 'and just as quickly she became very popular with many of our borrowers.' Ford looked down at his hands, searching for a way to say what he wanted to say. 'Many of them are very old, you see, and I think it did them a lot of good to have someone around who was not only helpful, but who was very...' he trailed away.
‘I think I understand,' Brunetti said, himself unable to use any of the words which might do justice to Claudia's youth and spirit without causing himself pain. 'Do you have any idea how she came to learn of the Library in the first place?'
'No, not at all. She showed up here, asking if she could consult our records, and as she was interested in our material she came back often and then, as I said, she asked if there were any way she could be of help.' He cast his memory back to the young girl and her request. We do not have a large grant from the state, and many of our borrowers are poor, so we were very happy to accept her offer.'
‘We?' Brunetti inquired. 'You said you were co-director. May I inquire who the other director is?'
'Of course’ Ford said, with a smile at his own forgetfulness. 'My wife. It was she, in fact, who established the Library. When we married, she suggested I take over half of her duties’
1 see’ said Brunetti. To get back to Claudia, did she ever talk of her friends, perhaps a boyfriend?'
Ford considered this. 'No, nothing I can remember exactly. She might have talked of a boy - I like to think that young girls do - but I can't honestly say that I have a memory of anyone specific.'
'Her family, perhaps? Other friends?'
'No, nothing at all. I'm very sorry, Commissario. But she was much younger, and I have to confess that, unless they're talking about history or some other subject I find interesting, I don't pay too much attention to what young people say.' His grin was embarrassed, almost self-effacing, but Brunetti, who shared his opinion of the conversation of the young, saw no reason for him to feel embarrassed.
