Priceless

I excitedly told the agent who took my call that I met each of the FBI’s requirements. I was twenty-four years old, a college graduate, a U.S. citizen, and had no criminal record.

That’s nice, kid, the agent said as kindly as he could. “But we like our applicants to get three years’ real- world work experience first. Give us a call then.” Discouraged, I moved to Plan B: the Foreign Service, figuring I could work for the State Department and travel for three years, then transfer to the FBI. I took the exam, but didn’t get the job. Apparently, I didn’t have enough political juice.

The same year, my brother Bill and I joined my dad in a new business, a monthly agricultural newspaper called The Maryland Farmer. Neither my dad nor I knew anything about journalism or farming, but the paper was 75 percent ads anyway—for fertilizer, seed, dairy products, tractors, anything a farmer might need. Our advertisers were as big as Monsanto and as small as a local general store. I had never set type or written a headline, and I couldn’t tell the difference between an Angus and a Holstein. But I quickly learned how to do all of those things. I also learned the art of listening. I met with farmers, judged farm show contests, wooed corporate executives, and got to know career bureaucrats. I wrote stories, edited them, sold ads, designed headlines, supervised copy as it was punched into the big Compugraphic machine, and used an X-Acto knife to paste it all onto the page. We did fairly well, and by 1982, Wittman Publications had expanded to four states. I traveled extensively, perhaps a hundred thousand miles a year, learning how to sell a product, and more important, to sell myself, a skill that would become essential years later when I worked undercover. I mastered the most important lesson of sales: If someone likes the product, but doesn’t like you, they won’t buy it; if, on the other hand, they’re not crazy about the product, yet they like you, well, they may buy it anyway. In business, you have to sell yourself first. It’s all about impressions.

On the road, I learned how to manipulate—how to make cattlemen, peanut farmers, tobacco growers, and lobbyists believe this city boy cared about their issues. But I didn’t really care. I still longed to join the FBI. And after eight years of constant deadlines, weekly scrambles to find advertisers, and managing banal disputes between reporters and advertising salesmen, the job got old.

One October evening, after another frantic day at the office, I headed out to blow off some steam and grab a good dinner. I made my way to a trendy new restaurant in the city, a place where I knew I could grab a great bowl of lobster bisque and catch Game Four of the American League Championship Series, the Orioles versus the Angels. My bisque arrived and hit the spot; I’d been so busy that day I’d missed lunch. The Orioles jumped out to a three- run lead in the fourth inning, but at the bar, a blond woman kept bobbing up and down, blocking my view of the television. I found it irritating. But during the fifth inning, she turned slightly and I caught her profile. Wow. This woman was a radiant beauty with a smile that made me forget the game. I introduced myself, tried to stay cool. We spoke for an hour and she finally agreed to give me her number. Her name was Donna Goodhand, and she was twenty-five years old, a dental office manager with a bright sense of humor. On the rear of her white 1977 Malibu Classic was a bumper sticker that said, IGNORE YOUR TEETH AND THEY WILL GO AWAY. I liked her style, and I thought I’d acted suavely during our first encounter. Later, she would confide that she hadn’t seen it that way—she originally found me pushy, obnoxious. By her account, I rescued myself on our third date, when I took her to my parents’ home and serenaded her with “Unchained Melody” on the piano. We married two and a half years later.

In the mid-1980s, Donna and I had two young sons, Kevin and Jeffrey. We lived in a tiny townhouse and, because my newspaper business was too small to provide medical benefits, Donna worked full-time for the Union Carbide Corporation.

One day in 1988, Donna showed me a newspaper ad that said the FBI was hiring. I played it cool and shrugged, careful not to raise expectations, still embarrassed by the post-graduation call. But my mind drifted back to the notions of service, honor, independence, Mr. Gordon and Efrem Zimbalist Jr. I also knew I didn’t have much more time. I was thirty-two years old. The FBI stopped taking new agents at age thirty-five. Without telling Donna, I took the aptitude test at the FBI offices in Baltimore. I figured if I failed, I wouldn’t tell anyone and that would be it. A few months later, an FBI agent showed up at the newspaper and asked to see me. I took him into my private office and we sat down. He was thin, tall, and wore large round glasses with thick lenses. He wore a cheap light- brown sport coat and blue trousers. The agent was there to check my background, but we also talked a lot about what it was like to be an agent. He was a good salesman. Then again, I was an easy sell.

“… And so, in just a few months, if you became a special agent, you could find yourself driving a high- powered car with a shotgun on the side of a mountain or on an Indian reservation, and you might be the only law around for thirty miles…”

That sounded pretty cool. Working alone, supervising no one. Carrying a shotgun. Representing the U.S. government. Protecting the innocent, prosecuting evil. The only law around for miles.

The agent looked me over once more. “Let me ask you something.” He pointed through the door to my newspaper employees scurrying to put out the next edition. “Why do you want to leave all this? You make $65,000 and you’re the boss, the owner. In the FBI, you’ll start at $25,000 and be told what to do, where to live.”

I didn’t hesitate. “Easy choice. I’ve always wanted to be an FBI agent.”

We shook hands.

There was one more test—the FBI’s physical training test, a complexly scored series of exercises—running, pull-ups, push-ups, sit-ups. I was thirty-two years old, and had to train to pass. That summer, every evening after work, I hit the local track. The whole family joined me, Donna pushing baby Jeffrey in an umbrella stroller as toddler Kevin ran behind her. I passed and won entrance to the FBI Academy. On the Sunday of Labor Day weekend 1988, we drove to Donna’s parents’ home on the Chesapeake Bay to celebrate Kevin’s fourth birthday and my entrance into the FBI. We lined six picnic tables side by side—sixty friends, neighbors, and family members munching burgers and hot dogs, cracking large steamed crabs, sipping chilled Budweiser by the bay. There were toasts, hugs, and family photos. It was bittersweet. The next day, I piled into Donna’s aging Malibu, left my family, and headed to Quantico, Virginia, to report for the fourteen-week FBI Academy.

From the first day, I was struck by how much each of my fifty classmates had in common. We were mostly conservative, roughly thirty years old, patriotic, clean-cut. I was also struck by the fact that unlike me, most recruits came to the Academy with a law-enforcement background. They were ex-soldiers and former policemen, people who embraced military bearing and physical contact. They enjoyed boxing, wrestling, kicking, handcuffing and firing weapons, taking pepper spray in the face as part of a manly rite of passage. I didn’t share their macho creed. While I understood that my job might be dangerous, and I stood willing to sacrifice myself to save a civilian or a fellow agent, that didn’t mean I would do something stupid. I always scored well on FBI written tests because I knew the correct answer in most scenarios was to call for backup, not to play hero. Question: Two armed men rob a bank, fire at a police officer, and duck into a home. What do you do? Answer: Call for backup and the SWAT team. The military might be willing to accept some losses, but in law enforcement there is no such thing as an acceptable loss. The physical training at the academy was necessary, but I found it something to endure, not embrace. Thankfully, my dorm roommate, Larry Wenko, shared my view. Larry came up with a mantra that helped us get through the hellish fourteen weeks: Here to Leave.

In our final weeks at the academy, we received our postings. Donna and I had hoped for Honolulu. We got Philly.

It was not a choice assignment. In 1988, Philadelphia was grimy, expensive, and a decade away from making its great comeback. I tried to make the best of it, lamely reminding Donna that Philadelphia was only ninety minutes from our relatives in Baltimore. She laughed and bit her tongue. We both knew we weren’t moving to Philadelphia for its location or quality of life. We moved to Philadelphia so I could pursue my dream.

We didn’t realize how fortuitous the FBI’s choice would be. Philadelphia is home to two of the nation’s best art museums and one of the country’s largest archaeology collections.

The month I reported for duty, two of them were robbed.

Chapter 4 MASK OF THE MAN WITH THE BROKEN NOSE

Philadelphia, 1988.