‘It’s where me and Barry grew up,’ her brother-in-law muttered, but he explained no further, for fear of inflaming Mary’s hysteria.

II

Social worker Kay Bawden and her daughter Gaia had moved from London only four weeks previously, and were Pagford’s very newest inhabitants. Kay was unfamiliar with the contentious history of the Fields; it was simply the estate where many of her clients lived. All she knew about Barry Fairbrother was that his death had precipitated the miserable scene in her kitchen, when her lover Gavin had fled from her and her scrambled eggs, and so dashed all the hopes his love-making had roused in her.

Kay spent Tuesday lunchtime in a layby between Pagford and Yarvil, eating a sandwich in her car, and reading a large stack of notes. One of her colleagues had been signed off work due to stress, with the immediate result that Kay had been lumbered with a third of her cases. Shortly before one o’clock, she set off for the Fields.

She had already visited the estate several times, but she was not yet familiar with the warren-like streets. At last she found Foley Road, and identified from a distance the house that she thought must belong to the Weedons. The file had made it clear what she was likely to meet, and her first glimpse of the house met her expectations.

A pile of refuse was heaped against the front wall: carrier bags bulging with filth, jumbled together with old clothes and unbagged, soiled nappies. Bits of the rubbish had tumbled or been scattered over the scrubby patch of lawn, but the bulk of it remained piled beneath one of the two downstairs windows. A bald old tyre sat in the middle of the lawn; it had been shifted some time recently, because a foot away there was a flattened yellowish-brown circle of dead grass. After ringing the doorbell, Kay noticed a used condom glistening in the grass beside her feet, like the gossamer cocoon of some huge grub.

She was experiencing that slight apprehension that she had never quite overcome, although it was nothing compared to the nerves with which she had faced unknown doors in the early days. Then, in spite of all her training, in spite of the fact that a colleague usually accompanied her, she had, on occasion, been truly afraid. Dangerous dogs; men brandishing knives; children with grotesque injuries; she had found them all, and worse, in her years of entering strangers’ houses.

Nobody came in answer to the bell, but she could hear a small child grizzling through the ground-floor window on her left, which was ajar. She tried rapping on the door instead and a tiny flake of peeling cream paint fell off and landed on the toe of her shoe. It reminded her of the state of her own new home. It would have been nice if Gavin had offered to help with some of her redecorating, but he had said not a word. Sometimes Kay counted over the things that he had not said or done, like a miser looking through IOUs, and felt bitter and angry, and determined to extract repayment.

She knocked again, sooner than she would have done if she had not wanted to distract herself from her own thoughts, and this time, a distant voice said, ‘I’m fuckin’ comin’.’

The door swung open to reveal a woman who appeared simultaneously child-like and ancient, dressed in a dirty pale-blue T-shirt and a pair of men’s pyjama bottoms. She was the same height as Kay, but shrunken; the bones of her face and sternum showed sharply through the thin white skin. Her hair, which was home-dyed, coarse and very red, looked like a wig on top of a skull, her pupils were minuscule and her chest virtually breastless.

‘Hello, are you Terri? I’m Kay Bawden, from Social Services. I’m covering for Mattie Knox.’

There were silvery pockmarks all over the woman’s fragile grey-white arms, and an angry red, open sore on the inside of one forearm. A wide area of scar tissue on her right arm and lower neck gave the skin a shiny plastic appearance. Kay had known an addict in London who had accidentally set fire to her house, and realized too late what was happening.

‘Yeah, righ’,’ said Terri, after an overlong pause. When she spoke, she seemed much older; several of her teeth were missing. She turned her back on Kay and took a few unsteady steps down the dark hallway. Kay followed. The house smelt of stale food, of sweat, of unshifted filth. Terri led Kay through the first door on the left, into a tiny sitting room.

There were no books, no pictures, no photographs, no television; nothing except a pair of filthy old armchairs and a broken set of shelves. Debris littered the floor. A pile of brand-new cardboard boxes piled against the wall struck an incongruous note.

A bare-legged little boy was standing in the middle of the floor, dressed in a T-shirt and a bulging pull-up nappy. Kay knew from the file that he was three and a half. His whining seemed unconscious and unmotivated, a sort of engine noise to signal that he was there. He was clutching a miniature cereal packet.

‘So this must be Robbie?’ said Kay.

The boy looked at her when she said his name, but kept grizzling.

Terri shoved aside a scratched old biscuit tin, which had been sitting on one of the dirty frayed armchairs, and curled herself into the seat, watching Kay from beneath drooping eyelids. Kay took the other chair, on the arm of which was perched an overflowing ashtray. Cigarette ends had fallen into the seat of Kay’s chair; she could feel them beneath her thighs.

‘Hello, Robbie,’ said Kay, opening Terri’s file.

The little boy continued to whine, shaking the cereal packet; something inside it rattled.

‘What have you got in there?’ Kay asked.

He did not answer, but shook the packet more vigorously. A small plastic figure flew out of it, soared in an arc and fell down behind the cardboard boxes. Robbie began to wail. Kay watched Terri, who was staring at her son, blank-faced. Eventually, Terri murmured, ‘S’up, Robbie?’

‘Shall we see if we can get it out?’ said Kay, quite glad of a reason to stand up and brush down the back of her legs. ‘Let’s have a look.’

She put her head close to the wall to look into the gap behind the boxes. The little figure was wedged near the top. She forced her hand into the gap. The boxes were heavy and difficult to move. Kay managed to grasp the model, which, once she had it in her hand, she saw to be a squat, fat Buddha-like man, bright purple all over.

‘Here you are,’ she said.

Robbie’s wailing ceased; he took the figure and put it back inside the cereal packet, which he started to shake again.

Kay glanced around. Two small toy cars lay upside down under the broken shelves.

‘Do you like cars?’ Kay asked Robbie, pointing at them.

He did not follow the direction of her finger, but squinted at her with a mixture of calculation and curiosity. Then he trotted off and picked up a car and held it up for her to see.

‘Broom,’ he said. ‘Ca.’

‘That’s right,’ said Kay. ‘Very good. Car. Broom broom.’

She sat back down and took her notepad out of her bag.

‘So, Terri. How have things been going?’

There was a pause before Terri said, ‘All righ’.’

‘Just to explain: Mattie has been signed off sick, so I’m covering for her. I’ll need to go over some of the information she’s left me, to check that nothing’s changed since she saw you last week, all right?

‘So, let’s see: Robbie is in nursery now, isn’t he? Four mornings a week and two afternoons?’

Kay’s voice seemed to reach Terri only distantly. It was like talking to somebody sitting at the bottom of a well.

‘Yeah,’ she said, after a pause.

‘How’s that going? Is he enjoying it?’

Robbie crammed the matchbox car into the cereal box. He picked up one of the cigarette butts that had fallen off Kay’s trousers, and squashed it on top of the car and the purple Buddha.

‘Yeah,’ said Terri drowsily.

But Kay was poring over the last of the untidy notes Mattie had left before she had been signed off.

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