210
McNish, J., and Silcoff, S., Losing the Signal: The Untold Story Behind the Extraordinary Rise and Spectacular Fall of BlackBerry (New York: Flatiron Books, 2015), 166–175.
211
Там же.
212
213
https://www.acep.org/content.aspx?id=104625
214
215
См. примечание 32.
216
http://abc.go.com/shows/the-view/video/pl5554876/VDKA0_0pse6qzt
217
218
219
http://time.com/4465954/epipen-myland-cost-fix-problems
220
См. примечание 32.
221
См. примечание 32.
222
223
224
225
226
http://www.wsj.com/articles/mylan-to-pay-465-million-in-epipen-settlement-1475874312?mg=id-wsj
227
228
229
http://fortune.com/2016/09/21/mylan-stock-low
230
http://www.wsj.com/articles/mylan-launches-cheaper-generic-epipen-alternative-1481896300
231
Keltner, D., The Power Paradox, эпилог
232
http://taylorswift.tumblr.com/post/122071902085/to-apple-love-taylor
233
234
http://www.bbc.com/news/entertainment-arts-33220189
235
http://www.businessinsider.com/cost-cutting-at-dropbox-and-silicon-valley-startups-2016-5
236
237
238
См. примечание 2.
239
Wileman, A., Driving Down Cost: How to Manage and Cut Costs – Intelligently (London: Nicholas Brealey Publishing, 2010; Kindle edn), 55 – 57.
240
http://www.businessinsider.com/inside-the-crash-of-londons-payment-unicorn-powa-technologies-2016-4
241
Vance, A., Elon Musk: How the Billionaire CEO of SpaceX and Tesla is Shaping our Future (London: Ebury Publishing, 2015; Kindle edn), ch. 6.
242
Там же.
243
Robertson, D. C., Brick By Brick: How LEGO Rewrote the Rules of Innovation (London: Random House Business Books, 2013), 202.
244
Там же, 23.
245
Там же.
246
http://time.com/4253546/ingvar-kamprad-ikea-billionaire-frugal-clothes/
247
Kamprad, I., The Testament of a Furniture Dealer (Inter IKEA Systems BV, 1976).
248
Там же, 207.
249
См. Liker, J. K., The Toyota Way (New York: McGraw-Hill, 2004), 28 – 29.
250
251
Bragg, S. M., Cost Management (Centennial: Accounting Tools Inc, 2014; Kindle edn), ch. 1.
252
Там же, 124.
253
Там же, 48 – 49.
254
http://www.wsj.com/articles/SB1035929943494003751?mg=id-wsj
255
256
http://www.washingtonpost.com/wp-dyn/content/article/2005/07/13/AR2005071300516.html
257
См. Goldratt, E. M., and Cox, J., The Goal: A Process of Ongoing Improvement (1984; 30th anniversary edn, Great Barrington: The North River Press Publishing Corporation, 2014). Также Dettmer, H. W., Breaking the Constraints to World-Class Performance (Milwaukee: ASQ Quality Press, 1998). Также Techt, U., Goldratt and the Theory of Constraints: The Quantum Leap in Management (Stuttgart: Ibidem Press, 2015), ch. 6, and Bragg, Cost Management, ch. 7.
258
Berman, K., Knight, J., and Case, J., Financial Intelligence: A Manager’s Guide to Knowing What the Numbers Mean (Boston: Harvard Business Review Press, 2013), part 6.
259
Grove, A. S., Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company (New York: Random House, 1999), 65.
260
261
http://marcbarros.com/build-brand-awareness-first-distribution-second
262
Ries, L., Visual Hammer (Laura Ries, 2015)
263
Эту идею мне подбросила Катрина Фанк.
264
См. примечание 5.
265
http://www.businessinsider.com/most-expensive-apple-watch-2015-3
266
267
268
https://www.apple.com/pr/library/2001/10/23Apple-Presents-iPod.html
269
270
Berger, J., Contagious: Why Things Catch On (New York: Simon & Schuster, 2013), ch. 2.
271
Grimm, K., ‘Communications’, in N. Gallagher and L. Myers, eds., Patagonia Tools for Grassroots Activists (Ventura: Patagonia Books, 2016), 101.
272
http://www.martinagency.com/clients/geico
273
https://www.geico.com/about/corporate/at-a-glance
274
275
Sharp, B., How Brands Grow: What Marketers Don’t Known (South Melbourne: Oxford University Press, 2010), 210.
276
Там же, 32 – 34.
277
Там же, 35.
278
Там же.
279
Там же, 110.
280
Там же, 23.
281
Там же, 41 – 45.
282
Там же, 13.
283
Humby, C., Hunt, T., and Phillips, T., Scoring Points: How Tesco Continues to Win Customer Loyalty (London: Kogan Page, 2008), 30 – 32.
284
Там же, 11 – 12.
285
286
Humby, Hunt and Phillips, Scoring Points, 19 – 24.
287
Capgemini Consulting, Fixing the Cracks: Reinventing Loyalty Programs for the Digital Age (Capgemini, 2015).
288
Там же.
289
http://adage.com/article/datadriven-marketing/starbucks-data-pours/240502
290
Kordupleski, R., Mastering Customer Value Management (Cincinnati: Pinnaflex, 2003), xv
291
Там же, xvi.
292
Там же, xviii.
293
Farris, P. W., Bendle, N. T., Pfeifer, P. E., and Reibstein, D. J., Key Marketing Metrics: The 50+ Metrics Every Manager Needs to Know (Harlow: Pearson Education, 2009), 132 – 137.
294
Там же, 134.
295
Там же, 142 – 150.
296
Там же, 151 – 153.
297
Reichheld, F., and Markey, R., The Ultimate Question 2.0 (Boston: Harvard Business School Publishing, 2011), 4 – 6.
298
Там же, 62.
299
Freed, L., Innovating Analytics: How the Next Generation of Net Promoter Can Increase Sales and Drive Business Results (Hoboken: John Wiley & Sons, 2013; Kindle edn), ch. 3.
300
Там же.
301
Там же, гл. 4.
302
Там же.
303
Там же, гл. 6.
304
305
Данные из https://www.appannie.com
306
307
http://sprudge.com/exclusive-aeropress-inventor-alan-adler-selling-company-111887.html
308
Palfrey, J., Intellectual Property Strategy (Cambridge: The MIT Press, 2011), введение.
309
Johnson, S., Guide to Intellectual Property: What it is, how to protect it, how to exploit it (London: Profile, 2015; Kindle edn), ch. 2.
310
Sherman, A. J., Harvesting Intangible Assets (New York: Amacom, 2012; Kindle edn), ch. 5.
311
См. примечание 6.
312
313
314
См. примечание 7.
315
http://www.nytimes.com/2007/09/13/sports/13iht-prix.5.7500107.html
316
http://theweek.com/articles/457529/blurred-lines-5-other-popular-songs-sued-copyright-infringement
317
318
http://www.bbc.com/news/technology-23530337
319
Johnson, Guide to Intellectual Property, ch. 3.
320
См. примечание 7.
321
https://www.hodinkee.com/articles/can-you-guess-how-many-fake-watches-were-seized-last-year
322
Johnson, Guide to Intellectual Property, ch. 8.
323
Там же.
324
http://www.bbc.com/news/technology-28525440
325
Roland, A., Model Research Volumes 1 & 2 (Washington DC: National Aeronautics and Space Administration, 1985), ch. 2: ‘The Cross-Licensing Agreement’, accessed at: https://history.nasa.gov/SP-4103/ch2.htm
326
http://www.hollywoodreporter.com/thr-esq/warner-music-pays-14-million-863120
327
http://www.hollywoodreporter.com/news/george-lucas-star-wars-288513
328
http://theweek.com/articles/575363/star-wars-isnt-movie-franchise-toy-franchise
329
http://americanhistory.si.edu/collections/search/object/nmah_630930
330
https://www.tesla.com/blog/all-our-patent-are-belong-you
331
Knee, J. A., Greenwald, B. C., and Seave, A., The Curse of the Mogul (New York: Profile, 2009; Kindle edn), ch. 2.
332
Rumelt, R., Good Strategy Bad Strategy: The Difference and Why It Matters (New York: Crown Business, 2011; Kindle edn), 122.
333
https://www.youtube.com/watch?v=PBg90zYM-pk
334
Simon, H., Confessions of the Pricing Man: How Price Affects Everything (Switzerland: Springer, 2015; Kindle edn), ch. 4.
335
https://www.american-giant.com/our-story.html
336
http://www.inc.com/ilan-mochari/2015-30-under-30-casper.html
337
См. примечание 28.
338
http://www.saudiaramco.com/en/home/about.html
339
https://www.theguardian.com/business/2016/jun/16/zara-profits-uk-sales-profits
340
Keichel III, W., Lords of Strategy: The Secret Intellectual History of the New Corporate World (Boston: Harvard Business School Press, 2010; Kindle edn), ch. 13.
341
Grove, A. S., Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company (New York: Random House, 1999), 48, 50, 68.
342
Magretta, J., Understanding Michael Porter: The Essential Guide to Competition and Strategy (Boston: Harvard Business Review Press, 2012; Kindle edn), ch. 5.
343
https://dealbook.nytimes.com/2010/09/23/blockbuster-files-for-bankruptcy/
344
Christensen, C. M., The Innovator’s Solution: Creating and Sustaining Successful Growth (Boston: Harvard Business Review Press, 2013; Kindle edn), ch. 6.
345
https://hbr.org/2014/06/how-to-succeed-in-business-by-bundling-and-unbundling
346
Quammen, D., The Song of the Dodo (New York: Scribner, 1996), 11 – 12.
347
348
https://www.bloomberg.com/ukinnovators/innovators/graze/
349
Arthur, W. B., The Nature of Technology: What It Is and How It Evolves (New York: The Free Press, 2011; Kindle edn), ch. 10.
350
Там же.
351
https://dealbook.nytimes.com/2012/01/19/eastman-kodak-files-for-bankruptcy/
352
Arthur, W. B., Complexity and the Economy (Oxford: Oxford University Press, 2014), 69 – 70.
353
Shapiro, C., and Varian, H. R., Information Rules: