and a signed letter giving them authority to oversee the restoration.
There were marketing managers pressed into service removing hard drives from computers, and administrative assistants running backups from USB drives. Towers of cardboard pizza boxes had sprung up through the hallways, like teetering skyscrapers. Employees worked sixteen and even eighteen hour shifts, some even sleeping under desks.
Yesterday, Gary Mitchell had finally shown up after being missing for two weeks. David had heard through the rumor mill that Gary had screamed bloody murder at the travel department. Apparently Gary had been on vacation in Tahiti as planned. On the last day of his vacation, he showed up at the airport for his flight, only to find that he had been bounced to a flight the following day. With the holiday ending, homeward bound vacationers had filled every last seat, and no amount of yelling at travel agents had gotten Gary onto the plane. He returned to his hotel only to find out that his cell phone was dead, and his computer refused to connect to the Avogadro network. When he returned to the airport the following day, his reservation had been moved out two days. And so it went for two weeks until the day after ELOPe had been killed, and only then was Gary finally able to get onto a flight. And of course Gary arrived right into the biggest operations nightmare the company had ever faced.
Hearing the story made David laugh, and even now he found himself thinking about it every couple of hours and smiling.
In a small silo of relative calm and isolation, David and Gene worked together in David’s office. They were part of a small team of people who were carefully monitoring all data traffic for any signs of ELOPe. Coffee cups and food plates were piled high around the room. David had been home twice for showers and clean clothes. The second time he had fallen asleep putting his shoes back on. He couldn’t remember what it was like to not be exhausted. He and Gene had tried to take shifts away from the office, but they both feared that something critical might happen when they were away. Now they took turns taking brief cat naps on the couch they had dragged over from the meeting room.
Christine had been understanding when he had to make the sudden trip to the East Coast. She had been accommodating when he worked sixteen-hour days during the emergency planning of the shutdown. The online gaming company where she worked had its own deadlines and big deals, and she’d pulled many all nighters before new releases, so it was nothing unexpected in their relationship. She had even helped out and brought food over to Sean’s several times. But now her patience with David was starting to run out. There were no more homemade food deliveries.
David was tired of takeout food, and dirty clothes, and his office chair. The chair was like some kind of modern prison cell.
“David! Look at this.”
David tiredly rolled his office chair — damn that chair — over to the small side table where Gene had set himself up to work and peered at Gene’s screen. After so much time watching Gene use only paper records, it felt odd to see the older man using a computer, but for all his talk, Gene was a quick, competent user.
Gene pointed to a heat map on the screen, showing network traffic. With a few clicks, he brought up a list of emails. In addition to scanning for ELOPe itself, David and Mike had written a tool that would look for signs of tampering with the emails. Through a heavily encrypted secondary channel, they sampled emails to see if the originating email sent by one user differed from the received email when it was read by the other user.
David and Gene had spent the morning reviewing records. David found that he had come to appreciate Gene’s distrust of technology, because Gene had an uncanny ability to spot gaps in processes or technology where data could be altered. Gene might distrust technology, but he understood it very well.
Gene manipulated the email list, drilling into the details of the email records. David’s first reaction was to yell “Oh shit, oh shit!” This brought him some puzzled looks through the open door to his office from passing coworkers. Although the members of the Emergency Team were back in the Avogadro offices now that ELOPe had been disabled, most of the employees still didn’t know the truth of what had happened. The official explanation was that a really bad computer virus had infected all of the company’s computers.
David summoned up some reserves of energy he didn’t know he had and rushed out of the office. Gene followed behind. They grabbed Mike, who was in his own office next door, explaining as they went, almost running, to Sean Leonov’s office. It was a trip they had made quite a bit in the last few days since they had brought ELOPe down and restored their own access to the campus. At times, it seemed like a luxury to have some office space to work in and computers to use. But the tradeoff was a lack of privacy to discuss what had really happened with ELOPe, and a long haul to get from their own offices to the executive building where Sean’s office was located. When they arrived, David stormed in without even a knock.
Sean was sitting at his desk. His large office was otherwise empty. It wasn’t opulent, although it was close to ten times larger than most every other office David had visited at Avogadro. Sean’s desk, though the same office furniture that everyone else had, sat in front of expansive floor-to-ceiling windows that spread across the entire twenty foot width of the office. The other end of Sean’s office space was, in effect, a large conference room with a big table, six foot high whiteboards all around one side, and massive flat panel displays for sharing presentation information. It was a good work space for collaborative planning and idea generation, and in many ways not different than Sean’s home office space.
David rushed across the distance between door and desk. Mike and Gene followed him more slowly. “We have an emergency, Sean. Gene’s found new evidence of tampered emails. ELOPe is running again.” David’s voice was shrill, almost panicked.
Sean glanced at the phone he was still holding in one hand. “I have to go,” he said into the handset, and hung up. His expression became grim. “I’ll get Kenneth and Rebecca. Have a seat at the table.”
David watched Rebecca and Kenneth arrive, both looking harried and frustrated. Rebecca still had a phone headset on, and ended the call with a tap of a finger only after she entered the room. She remained standing, and with obvious frustration slapped her headset against her leg.
He launched into an explanation of what he had found. Just treat it like another presentation, calm, collected, logical. But despite good intentions, he found himself rushing over words.
“There is a consistent pattern of email changing between our Asian offices and our American offices. ELOPe is still out there somewhere. The email tampering appears to cover topics ranging from personnel assignments, to the order of restoring servers, to which disk images to use when restoring. We have tracked the pattern of changes, and started to triangulate on the position of the ELOPe servers. Once we know exactly where they are located, we can launch an attack against those servers. We will have to shut everything down again.”
The three company executives stared at him. Sean slowly shook his head.
“There’s more bad news,” Gene said. “Some of the email servers appear to be outside Avogadro. If that’s really true, we’ll need to find a way to shut down servers that don’t belong to us. That’s difficult because we’re going to have to convince others to work with us, and it makes the whole situation harder to contain.”
David looked at Gene, and nodded gratefully for the help. “Since some of the email servers are definitely inside Avogadro, it also means that we’re susceptible to reinfection.”
There was uncomfortable silence after the announcement. David looked around the table, everyone’s faces turning brittle in defeat.
Rebecca leaned forward suddenly, startling David. “We just lost billions in expected revenue that I have to somehow justify to our shareholders. I have to hide millions of dollars in expenses for hiring your damn mercenaries. I thought you fixed this problem.” She jabbed the table with one finger, and yelled. “I am not prepared to have a repeat performance of taking every server down.
David felt a pit grow in his stomach as Rebecca spoke. “But I thought we were in agreement that we need to get rid of ELOPe. I know that there are costs, but you can’t even consider that it would be an option to allow this thing to take control of the company, or even the world.” He glanced around at the group looking for support.
Rebecca stood back up and said in a tight voice, “You have no clue of the business demands and pressures it takes to run this company, especially in the wake of what we’ve just been through. Don’t tell me what I can and can’t consider.” She stared hard at David.
