My jaw dropped. These are the kind of outrageous racial remarks we were dealing with in the seventies. It happens even now, but back then it was particularly prevalent and grotesque.
Which reminds me: In circumstances like that, you have to say something. It isn’t bad manners to point out when someone is being gallingly racist. You have an obligation not to let it slide. Alas, why is it that childish, bigoted, or foolish people so often seem to wind up in charge?
One of the worst bosses I ever had was a producer on
In Episode 2 of Season 2, the adorable Gretta Monahan and I were doing the reveal of our subject’s new look to her family and friends. Well, the soundstage was unbearable. It was 120 degrees, and there was no air circulation. The model fainted. I caught her and then heard, from the audience, the boss say, annoyed, “Well, we’ve got to do it again!”
I followed him into the production room and said, “This can’t continue. We have seven more hours. This is abusive. We can’t go on like this. You can do whatever you want to me, but not to them. The crew and the audience are suffering. They didn’t sign on for this.” The walls were paper thin, and everyone knew something was going on because I never walk off the set. When I got back, the crew gave me a round of applause.
But it wasn’t over. The producer ran onto the set and started yelling at me.
“
“Can we please not do this here?” I asked. I don’t like to fight in front of the crew with anyone, much less our boss. He ignored my request and kept poking.
“They signed on to be guests,” I said, “but not to a sensory-deprivation environment with no water and 120-degree temperatures.”
We fought until we had no fight left in us. The model revived. We got through it somehow. But I thought:
“Hang up on him,” I said.
At the same time that I see people wielding power badly, I’ve seen a backlash against holding power of any kind, and I just don’t get it. For example, I don’t understand that be-a-pal parenting style. Children don’t need more friends. They need parents. You’re the adult, and they need you to act like one. And if you think you want your child to be your friend, you need to be in therapy.
Dale Carnegie wrote an insanely popular guide for salesmen called
In one of the book’s illustrative stories, a man is told to run the refreshment booth at a fair. He arrives to find two elderly ladies disgruntled because they feel their power has been usurped. So he hands one of them the cash box to manage and asks the other to show the teenagers how to use the soda machine. This supposedly gives them a sense of power and control and ensures that “the evening was very enjoyable.”
This is supposed to be a happy story, but it doesn’t sound like a good idea to me. You were in charge. You were handed the cash box. You’re new. The person running the event was a veteran. There’s probably a
That kind of behavior guide is all about giving insecure people something to make them feel good about themselves. But it’s so patronizing.
In another story in the book, a student in a beginning crafts class asks to go into the higher class. The teacher agrees. Everyone’s happy, and a lesson has been learned about “our deep desire to feel important.”
Well, I don’t know about that.
During my time as chair of the Fashion Design Department at Parsons, too many of my students would say on the first day of school, “I’m more advanced than this class. I need to take a junior rather than a sophomore class.”
I always responded, “We have four weeks to add/drop. I’ll speak to your faculty, and they will know within a month if you are so adept that you can go to the next level.”
Did it ever happen? Never!
In
Well, maybe, but only if they’re worthy. And do you keep a checklist?
“Buy great books even if you never read them.”
“Own a great sound system.”
“Sing in the shower.”
Really, it’s like: “Act aggressively happy whether you are or not.”
A lot of that book is about busting out of social constrictions and getting all touchy-feely and feel-goody. Well, I think a lot of people feel entirely too good about themselves and bust out of social constrictions entirely too much.
My now twenty-three-year-old niece, Wallace, much matured from the “Uncle Nag” days, often picks me up here in New York City and then we take the train together to see the rest of our family. I adore my niece, and I am so impressed with her great manners. She is so respectful of people. She sends thank-you cards. It’s great fun to do things with her and to have her visit because she’s good company and seems genuinely to appreciate a dinner out or whatever we choose to do together.
Also, the visits are planned well in advance, so there are no surprises. (One of the cardinal rules of visits:
People need boundaries and rules. Society does, too. You don’t flourish if you’re left to do anything in any situation. I say this about art and design all the time, and it doesn’t always make me incredibly popular.
A few years ago, I was at a conference of fashion design educators in Copenhagen. I was the only American, and I was reviled because I was from
On
With a certain amount of maturity, we can set up our own constraints. That’s a lot of what education is about—letting people set those assignments for us so that when we graduate we can start to set them for ourselves. Even now that I’m in my fifties, I still face certain situations where I have to admit that I need some rules to help me figure out what I should do.
Bosses should think of themselves as fulfilling this kind of boundary-giving function that school and parents do. They need to be clear about expectations and rules so everyone knows when an employee is doing well or not doing well. And when expectations are not met, there should be logical consequences, whether that’s the loss of the job, a decrease in salary, or something less drastic. There is no reason, in any case, ever to yell. And yet we’ve all seen it: bosses who lose their tempers constantly.
What I want to know is: What makes people abusive to their underlings? I don’t think people are born that way. Is there some role model for people who tells them this is the way they get to the top? Did Donald Trump’s “You’re fired!” catchphrase corrupt them?
My suspicion is that cruelty to those you have power over is insecurity, pure and simple. These bad bosses are afraid if they’re too nice to people, they won’t be taken seriously.