She waited for her driver under the awning of the Time Warner Center. She was hoping her place there would be only temporary. With her new job title and expected income, she had been looking to upgrade and was in negotiations to buy her dream home: a 2,400-square-foot apartment on the thirty-first floor of 15 Central Park West, one of the most coveted addresses in New York City. The limestone building, designed by Robert A. M. Stern, was the new home to such storied financiers as Goldman Sachs’ Lloyd Blankfein, Citigroup’s legendary Sanford Weill, hedge fund maestro Daniel Loeb, and the rock star Sting. She was planning to borrow $5 million to pay for the $6.48 million space. As she entered the backseat of the company car, she reflected on how much was at stake this morning—including the new apartment she wanted.
In his office at Lehman, Dick Fuld steadied his nerves and got ready to watch Treasury secretary Paulson live on CNBC. He reached for the remote and turned up the volume. Matt Lauer of the
“I don’t want to make too much of words,” Lauer began, “ but I would like to talk to you about the president’s words that he used on Monday after meeting with you. He said, ‘Secretary Paulson gave me an update, and it’s clear that we’re in challenging times.”’
Paulson, looking sleep deprived, was standing in the White House press-room, straining to listen to the question coming through in his right ear.
Lauer continued: “I want to contrast that to what Alan Greenspan wrote in an article recently,” he said. A photo of Greenspan flashed on the screen accompanying his quote: “The current financial crisis in the U.S. is likely to be judged in retrospect as the most wrenching since the end of the Second World War.”
“Doesn’t ‘we’re in challenging times’ seem like the understatement of the year?” Lauer asked, in his polite but persistent style.
Paulson stammered for a moment, then recovered and continued with what he clearly hoped was a soothing message. “Matt, there’s turbulence in our capital markets, and it’s been going on since August. We’re all over it, we’re looking for ways to work our way through it. I’ve got great confidence in our markets, they’re resilient, they’re flexible, but this has taken some time and we’re focused on it.”
Fuld waited with growing impatience for Lauer to ask about the implications of the Bear Stearns bailout. “The Fed took some extraordinary steps over the weekend to deal with the Bear Stearns situation,” Lauer finally said. “It has some people asking: ‘Does the Fed react more strongly to what’s happening on Wall Street than they do to what’s happening to people in pain across the country, the so-called people who live on Main Street?’”
An exasperated Fuld thought Lauer’s question was just another example of the popular media’s tendency to frame complex financial issues in terms of class warfare, pitting Wall Street—and Paulson, Goldman’s former CEO —against the nation’s soccer moms, the
Paulson paused as he searched for his words. “Let me say that the Bear Stearns situation has been very painful for the Bear Stearns shareholders, so I don’t think that they think that they’ve been bailed out here.” He was obviously trying to send a message: The Bush administration isn’t in the business of bailouts. Period.
Then Lauer, quoting from the front page of the
It was a particularly poignant question; only nights before Paulson had railed on a conference call with all the Wall Street CEOs about “moral hazard”—that woolly economic term that describes what happens when risk takers are shielded from the consequences of failure; they might take ever-greater risks.
“Well, again, as I said, I don’t believe the Bear Stearns shareholders feel they’ve been bailed out right now,” Paulson repeated. “The focus is clearly, all of our focus is on what’s best for the American people and how to minimize the impact of the disruption in the capital markets.”
When she sat down at her desk Callan turned on her Bloomberg terminal and waited for Goldman Sachs to announce its results for the quarter, which the market would take as a rough barometer of the shape of things to come. If Goldman did well, it could give Lehman an added boost.
When Goldman’s numbers popped up on her screen, she was delighted. They were solid: $1.5 billion in profits. Down from $3.2 billion, but who wasn’t down from a year ago? Goldman handily beat expectations. So far, so good.
That morning, Lehman Brothers had already sent out a press release summarizing its first-quarter results. As Callan knew, of course, the numbers were confidence inspiring. The firm was reporting earnings of $489 million, or 81 cents per share, off 57 percent from the previous quarter but higher than analyst forecasts.
The first news-service dispatches on the earnings release were positive. “Lehman kind of confounded the doomsayers with these numbers,” Michael Holland, of Holland & Company, the private investment firm, told Reuters. Michael Hecht, an analyst with Bank of America Securities, called the quarterly results “all in all solid.”
At 10:00 a.m., a half hour after the market opened, Callan entered the boardroom on the thirty-first floor. Though Lehman’s results were already calming market fears, a great deal was still riding on her performance. Surely everyone listening in would ask the same questions: How was Lehman different from Bear Stearns? How strong was its liquidity position? How was it valuing its real estate portfolio? Could investors really believe Lehman’s “marks” (the way the firm valued its assets)? Or was Lehman playing “mark-to-make-believe”?
Callan had answers to all of them. She had prepped and studied and gone through dry runs. She had even rehearsed the numbers for a roomful of Securities and Exchange officials—hardly the easiest crowd—over the weekend, and they had left satisfied. She knew the numbers cold; she knew by heart the story that needed to be told. And she knew how to tell it.
The markets roared their approval of the earnings report. Shares of Lehman surged while the credit spreads tightened. Investors now perceived the risk that the firm would fail had diminished. All that had to happen now was for Callan to supply the punctuation. She took a sip of water. Her voice was raspy after talking nonstop for four straight days.
“All set?” asked Ed Grieb, Lehman’s director of investor relations.
Callan nodded and began.
“There’s no question the last few days have seen unprecedented volatility, not only in our sector but also across the whole marketplace,” she said into the speakerphone, as dozens of financial analysts listened. Her voice was calm and steady. For the next thirty minutes she ran through the numbers for Lehman’s business units,
