Belger would tell the 9/11 Commission that he “does not believe the conversation occurred.”

At 10:03, ten minutes after the reported discussion, a full half an hour after FAA headquarters learned of the hijack, United 93’s passengers and crew all died when the airliner plunged into the ground in Pennsylvania. NEADS knew nothing at all of the airliner’s plight until several minutes later—and were then given only vague, out-of-date information.

“In a day when we were already frustrated,” the FAA’s Colin Scoggins recalled, “we were always a day late and a dollar short. We just could never catch up.”

THAT, THE LOGS and documents clearly show, is the true story of the effort to defend America on 9/11. Why, then, did senior military and political men say otherwise? Why, within days, did General Myers and Paul Wolfowitz suggest that fighters had been in pursuit of Flight 93 and would have been able to bring it down? Why did senior officers, and in particular General Arnold—who had been in charge at the NORAD command center in Florida on the day—make similar claims to the 9/11 Commission?

“We believe,” Arnold wrote as late as 2008, “we could have shot down the last of the hijacked aircraft, United 93, had it continued toward Washington, D.C.” It was a statement founded on sand, one that airbrushed out of history the inconvenient facts of the general’s previous claims. Four months after the attacks, he asserted that NORAD had already been “watching United Flight 93 wander around Ohio” at the time the Trade Center’s South Tower was hit. That strike had occurred at 9:03, twenty-five minutes before Flight 93 had even been attacked.

Two years later, as noted earlier, Arnold would claim that NORAD’s focus had been on Flight 93 by 9:24— when the hijack “was being pointed out to us very aggressively, I might say, by the FAA.” This assertion also suggested a magical feat by the military, that the Air Force had been concentrating on United 93 before the plane was seized. The documented reality—damning to the FAA—is that no one at the agency reported the hijack to NORAD in any way, let alone “aggressively,” until after it crashed.

General Arnold would eventually concede that his testimony had been inaccurate. What he, General Myers, and Deputy Defense Secretary Wolfowitz had said about Flight 93 had been nonsensical—though just how nonsensical would emerge only after the disentangling by Commission staff of a maze of logs and tapes—a prodigious task.

Why the officers initially told inaccurate stories is rather clear. In the fuzzy immediate aftermath of 9/11, before the facts and the timings could be analyzed, they conflated the flap over Delta 1989, the hijack that never was, with the very real hijack of Flight 93. That does not explain, however, why they continued to perpetuate the fiction long afterward, when there had been ample time to check the facts.

Former Commission analyst Miles Kara has likened NORAD’s account to an attempt to solve a Sudoku puzzle—fated to fail if a single early mistake is made. He put the inaccurate story down to shoddy staff work and repeated misreadings of the logs.

Commission general counsel Daniel Marcus, though, pointed to disquieting discrepancies, including the “suspicious” omission of key times from an FAA document, the alteration of a NORAD press release, and a disputed claim about the reason for a supposed tape malfunction. Referring the matter to the inspectors general of both the Department of Defense and the Department of Transportation, he raised the possibility that the FAA and Air Force accounts were “knowingly false.”

NORAD’s commander-in-chief, General Ralph Eberhart, for his part, had assured the Commission he and his fellow officers “didn’t get together and decide that we were going to cover for anybody or take a bullet for anybody.”

Senator Mark Dayton, speaking at a hearing on the Commission’s work, would have none of it. “NORAD’s public chronology,” he declared, “covered up … They lied to the American people, they lied to Congress, and they lied to your 9/11 Commission, to create a false impression of competence, communication, coordination, and protection of the American people … For almost three years now NORAD officials and FAA officials have been able to hide their critical failures, that left this country defenseless during two of the worst hours in our history.”

The senator called on President Bush to fire “whoever at FAA or NORAD, or anywhere else who betrayed the public trust by not telling us the truth. And then he should clear up a few discrepancies of his own.”

“At some level of the government, at some point in time …,” Commission counsel John Farmer has written, “there was a decision not to tell the truth about what happened.” The troubling questions about the way the government really functioned on 9/11, Farmer made clear, also involved the White House.

THIRTEEN

WHILE THE FIRE AND SMOKE OF THE ATTACKS WERE STILL IN THE AIR, top Bush administration officials had hurried out statements on a highly sensitive issue—the decision made on 9/11 to shoot down civilian airliners if they appeared to threaten Washington. Who issued that momentous order, and when?

First there had been the flat statement by Deputy Defense Secretary Wolfowitz that—had United 93 not crashed—Air Force pilots had been poised to shoot it down. Next, on the Sunday, had come Vice President Cheney’s account, in a Meet the Press interview, of how the shooting down of hijacked airliners had been authorized. Cheney said the “horrendous decision” had been made—with his wholehearted agreement—by the President himself. There had been moments, he said, when he thought a shoot-down might be necessary.

Bush took the decision during one of their phone calls that day, Cheney told Newsweek’s Evan Thomas. “I recommended to the President that we authorize … I said, ‘We’ve got to give the pilots rules of engagement, and I recommend we authorize them to shoot.’ We talked about it briefly, and he said, ‘OK, I’ll sign up to that.’ He made the decision.”

Bush himself, speaking with The Washington Post’s Bob Woodward, said Cheney had indeed suggested that he issue the order. His response, as he remembered it, had been monosyllabic. Just “You bet.” Later still, speaking with the 9/11 commissioners, Bush recalled having discussed the matter in a call made to him by Cheney, and “emphasized” that it was he who authorized the shoot-down of hijacked aircraft.

By the time the President wrote his 2010 memoir, that call from the Vice President had become a call he made to Cheney. Bush’s monosyllabic authorization, moreover, had transmogrified into a well thought-out plan.

“I called Dick Cheney as Air Force One climbed rapidly to forty-five thousand feet …,” the President wrote. “He had been taken to the underground Presidential Emergency Operations Center—the PEOC—when the Secret Service thought a plane might be coming at the White House. I told him that I would make decisions from the air and count on him to implement them on the ground.

“Two big decisions came quickly. The military had dispatched Combat Air Patrols—teams of fighter aircraft assigned to intercept unresponsive airplanes—over Washington and New York.… We needed to clarify the rules of engagement. I told Dick that our pilots should contact suspicious planes and try to get them to land peacefully. If that failed, they had my authority to shoot them down.”

It would have been unthinkable for the U.S. military to down a civilian airliner without a clear order from the President, as commander-in-chief. In his absence, the authority belonged to the secretary of defense, Donald Rumsfeld. “The operational chain of command,” relevant law decreed, ran “from the President to the Secretary of Defense,” and on through the chairman of the Joint Chiefs to individual commanders. The Vice President was not in the chain of command.

The generals understood that. In an earlier exercise, one that postulated a suicide mission involving a jet aimed at Washington, they had said shooting it down would require an “executive” order. The defense secretary’s authority, General Arnold told the Commission, was necessary to shoot down even a “derelict balloon.” Only the President, he thought, had the authority to shoot down a civilian airliner.

The Commission made no overt statement as to whether it believed Cheney’s assertion—that he recommended and Bush decided. Shown the final draft of the Report’s passage on the shoot-down decision, however, Cheney was furious. For all its careful language, the Report dropped a clear hint that its staff had found Cheney’s account—and Bush’s—less than convincing.

“We just didn’t believe it,” general counsel Daniel Marcus declared long afterward. “The official version,” John Farmer would say, “insisted that President Bush had issued an authorization to shoot down hijacked commercial

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