Holmes. So good to meet you. Henry Norbert, at your service. Welcome to San Francisco. And to you, Miss Russell, welcome back. Come, let's get you off the ship and to your hotel.” He clapped his soft hat back onto his head, scooped up my bag, and urged us with his free hand in the direction of the doors.
“Why an hotel?” I asked. “Surely we can stay at the house?”
Norbert stopped and removed the hat from his head again. “Oh. Oh, no, no, I wouldn't think that's a good idea. No, you'd be much more comfortable at a hotel. I've made reservations for you at the St Francis. Right downtown, just around the corner from the offices.”
“Is there something wrong with the house?”
The hat, which had been rising in the direction of the sandy head, descended again. “No, no, it's still standing strong, no trouble there. But of course, it's not terribly habitable after all these years.”
I opened my mouth to protest that he'd been told to get it ready for us, then decided there was little point: Clearly, I should have to see for myself, and decide if the house was in fact uninhabitable, or simply uncomfortable after ten years of standing empty. Probably hadn't had the dust-cloths cleared away. I closed my mouth again, Mr Norbert's hat resumed its head, and we allowed ourselves to be herded gently from the ship and into a gleaming saloon car that idled at the kerb.
Eighteen years ago, I reflected as we drove—almost exactly eighteen years ago—this city had been reduced literally to its very foundations. There was no sign of that catastrophe now. The busy docks gave way to a land of high buildings and black suits, then to the commercial centre. We passed between shop windows bright with spring frocks and alongside a square that had patches of spring flowers around a high pillar with some sort of winged statue at the top. Then the motor turned again, dodged the rumbling box of a cable-car, and drifted to a halt before a dignified entranceway. Liveried men and boys relieved us of our burdens, and we followed Mr Norbert through the polished doors to the desk.
The equally polished gentleman behind the desk greeted us by name, with professional camaraderie, as if we were longtime guests instead of newcomers known only through our local escort. Another, even more dignified, man lingered in the background, casting a gimlet eye on the desk man's efficiency. While Holmes signed the register, I asked Mr Norbert if his office had received any messages for me.
“Hah!” he exclaimed, and dug into the breast pocket of his suit for a thick packet of letters. “Good thing you asked, I'd have had to come back across town with them when I got home.”
I flipped through them—three from Mrs Hudson, Holmes' longtime housekeeper although more of an aunt to me, several from various friends that she had sent on for us, a post-card from Dr Watson showing Paris. Norbert noticed the disappointment on my face.
“Were you expecting something else?” he asked.
“I was, rather. It must have been delayed.”
Back in Japan I had decided that the one person I wished to see in San Francisco was Dr Leah Ginzberg, the psychiatrist who had cared for me after the accident, in whose offices I had laboriously begun to piece together my life. I had written to tell her that I was going to be passing through the city, and asked her to write care of Mr Norbert.
Perhaps the mail from Japan was unreliable.
“Well, I'll certainly have my secretary check again,” he said. “Perhaps it'll come in the afternoon delivery. Now, I'll have most of your paperwork together in the morning; if you'd like to come to the offices first thing, we could have a look.”
“I could come now, if that's convenient.”
“Oh,” Norbert said, “it's not, I'm afraid. There were some problems with the records of the water company shares, I had to send them back for clarification. But they promised to have them brought to me no later than nine in the morning. Shall we say nine-thirty?”
There did not seem to be much of a choice. I told him I'd see him at half past nine the following morning, and he shook our hands and hurried off.
Holmes had finished and was waiting for me, but before we could follow the boy with the keys, the dignified man who had been lingering in the background eased himself forward and held out his hand. “Miss Russell? My name is Auberon. I'm the manager of the St Francis. I just wanted to add my own personal welcome. I knew your father, not well, but enough to respect him deeply. I was sad to hear of the tragedy, and I am glad to see you here at last. If there's anything I can do, you need only ask.”
“Why, thank you,” I said in astonishment. Holmes had to touch my arm to get me moving in the direction of the lifts.
In our rooms, while Holmes threw himself onto the sofa and began ripping open letters, I stood and studied the neatly arranged bags and realised that, between the hasty packing of our January departure from England and a most haphazard assortment of additions in the months since then, there was little in those bags that would impress a set of lawyers and business managers as to the solidity and competence of the heiress whose business they had maintained all these years. To say nothing of the long miles that lay between here and the final ship out of New York. I did have a couple of gorgeous kimonos and an assortment of dazzling Indian costumes, but my Western garments were suitable for English winters and two years out of date, which even here might be noticed. I wasn't even certain the trunk contained a pair of stockings that hadn't been mended twice.
“Oh, what I could do with that Simla tailor of Nesbit's,” I muttered, interrupting my partner's sporadic recital of the news from home.
“Sorry?” said Holmes, looking up from his page.
“I was just thinking how nice it would be if women could get by with three suits and an evening wear. I'm going to have to go out to the shops.”
“Sorry,” he said again, this time intoned with sympathy rather than query.
I gathered my gloves and straw hat, then checked my wrist-watch. “I'll be back in a couple of hours, and we can have a cup of tea. Anything I can get you?”
“Those handkerchiefs I got in Japan were quite nice, but the socks are not really adequate. If you see any, I could use half a dozen pair.”
“Right you are.”
Down at the concierge's desk, I asked about likely shops, receiving in response more details than I needed. I thanked the gentleman, then paused.
“May I have a piece of paper and an envelope?” I asked. “I ought to send a note.”
I was led across the lobby to a shrine of the epistolary arts, where pen, stationery, and desk lay waiting for my attentions. I scribbled a brief message to Dr Ginzberg, explaining that an earlier letter appeared to have gone astray, but that I hoped very much to see her in the brief time I would be in San Francisco. I gave her both the hotel address and that of the law offices for her response, signed it “affectionately yours,” then wrote on the envelope the address I still knew by heart and handed it to the desk for posting.
The doorman welcomed me out into a perfectly lovely spring afternoon. Far too nice to be spent wrangling with shopkeepers, but there was no help for it—no bespoke tailor could produce something by nine-thirty tomorrow morning. Grimly, I turned to the indicated set of display windows on the other side of the flowered square and entered the emporium.
An hour later, I was the richer by three dignified outfits with hats to match, two pairs of shoes, ten of silk stockings, and six of men's woollen socks. I arranged to have everything delivered to the St Francis and left the shop, intending to continue down the street to another, more exclusive place mentioned by the concierge for dresses that did not come off a rack. But the sun was so delicious on my face, the gritty pavement so blessedly motionless underfoot, that I decided a brief walk through the flowered square would be in order.
Union Square was full of other citizens enjoying the sunshine. The benches were well used, the paths busy with strolling shoppers and businessmen taking detours. Few children, I noted—and then a sound reached me, and my mind ceased to turn smoothly for a while.
A rhythmic clang, a rumble of heavy iron wheels, the slap and whir of the underground cable: That most distinctive of San Francisco entities, a cable-car, rumbled up Powell Street, its warning bell ringing merrily as it neared Post.
The combined noises acted like the trigger phrase of a hypnotist: I dropped into a sort of trance, staring at the bright, boxy vehicle as it passed. It paused to take on a passenger, then grabbed its ever-moving underground cable again to resume its implacable way down the centre of the street towards the heights. Before it had
