could not find an alternative weapon, the problems persisted. Private First Class Thomas C. Tomakowski, a radio operator in Hotel Company, was in a firefight and his M-16 froze, leaving him with only his wits with which to fight. A wounded North Vietnamese soldier surrendered to him.81 Tomakowski pointed his jammed rifle at the prisoner and pretended all was fine, hoping the man would not change his mind. In Foxtrot Company, Second Lieutenant Charles Woodard, a platoon commander, carried an AK-47 on a mission, having made his own judgment about the relative effectiveness of the rifles available in Vietnam, no matter what the generals said.82

And during the heat of 1967, another officer, Second Lieutenant Charles P. Chritton, also of Foxtrot Company, began to have a recurring dream, which flowed from one of his own worst episodes. On June 28, one of his Marines had been killed while on a flanking move against a group of Viet Cong guerrillas on a ridge. A pair of Marines had swung far to the left during the firefight. They dashed through vegetation and surprised the guerrillas at close range. But as the Marine opened fire his M-16 seized up. One round did not extract and the rifle tried to feed a round in behind it, leaving the Marine with a jam that would take many seconds, even minutes, to clear. He was helpless. The Viet Cong turned and killed him. After recovering the Marine’s body and the jammed rifle, Lieutenant Chritton allowed his fury to guide him. He and other Marines carried the dead Marine and his rifle to the battalion command post and entered the tent to confront the battalion commander with the facts. The commander and the executive officer pulled the lieutenant aside, away from the Marine’s corpse. The executive officer produced a camera, placed the jammed rifle on a table, and made a series of photographs. “We’ll take care of this,” the commander told him. But nothing had come of it, and soon Lieutenant Chritton’s dream started to follow him through his nights. In it, he was home in the United States, and he had kidnapped the president of Colt’s and forced him to admit that Colt’s was knowingly selling bad rifles to the government. Lieutenant Chritton was hardly the irrational sort. He certainly was no criminal. He left the Marine Corps and went on to a long civilian career as a lawyer. The dream stayed with him for his remaining months in Vietnam, and it visited him intermittently after he returned home to the United States.

Back in Washington, Representative Ichord’s subcommittee ground toward its conclusion. The army had stonewalled the congressmen in many ways as they held hearings and lobbed correspondence back and forth with the Pentagon. Important witnesses were never produced. (Colonel Hallock, the supervisor of Project AGILE who later proposed and enforced a cover-up, avoided scrutiny. On May 31, as complaints from Vietnam reached high pitch, he retired.)83 Many witnesses who did appear seemed to have been selected because they were not inclined to help understand the problems. The army produced a small stream of officers who insisted that the M-16 was excellent and dependable; those who had had the bad experiences under fire were kept away. Colonel Yount, who had been relieved of his duties by the army, did testify, but largely downplayed the scale of the problems and tried to assure the panel that solutions were well in place. The subcommittee emanated disgust. The congressmen understood viscerally that the M-16’s performance in Vietnam was much worse than the army acknowledged, and that the army had not remedied the weapon’s many early problems. On October 19 they published a scalding report. The report declared that the M-16’s malfunctions were “serious and excessive” and labeled the army and Marine Corps negligent for failing to provide adequate cleaning gear and weapons-cleaning instruction. It scolded the army for not properly notifying the Marine Corps of the documented problems with the M-16 while encouraging the Marines to carry it, too. On one matter, the report accused the army of criminal negligence: the agreement between Rock Island Arsenal and Colt’s to use cartridges packed with IMR powder for acceptance testing at the factory, knowing that the weapons would fire cartridges containing ball powder in Vietnam.84 Representative William G. Bray, a Republican from Indiana and a subcommittee member, called the collusion “one of the most incredible and inexcusable exercises in duplicity I have ever seen.”85

Ichord’s subcommittee did not get everything right. Its emphasis on the IMR–ball powder controversy implicitly missed other causes of jamming, including problems related to corrosion. It attached little importance to chroming the bore and chamber. It did not examine the question of whether the ammunition cases were manufactured to a satisfactory standard, and whether their alloy was soft and prone to expansion and lodging snugly in the chamber when fired. But teasing out precise causes was difficult, especially in a short period of time and with the army unhelpful.[27] The report did succeed in capturing the broader institutional failure: The M-16 had been developed and distributed through a weak and troubled system, a system in which officers and officials alike neglected basic duties.

The existing command structure was either inadequate or inoperative. The division of responsibility makes it almost impossible to pinpoint responsibility when mistakes are made. There is substantial evidence of lack of activity on the part of responsible officials of highest authority even when the problems of the M-16 and its ammunition came to their attention. It appears that under the present system problems are too slowly recognized and reactions to problems are even slower.

Twelve days after the release of Ichord’s report, on October 29, the Washington Post, the newspaper of the nation’s political class, published Lieutenant Chervenak’s letter.86 His words had an instant effect. The Marine Corps opened an investigation—not into the causes of the rifle’s failures or the slow reaction by the chain of command to troops’ complaints, but into the officer who dared to write to the Washington Post. General Greene personally called the battalion, looking for Lieutenant Chervenak. By chance the lieutenant was on a rest period in Japan. The brass could not find him. An investigating officer was assigned and canvassed Marines in the battalion, taking sworn statements. He could establish no real wrongdoing. Telling the truth was not legally forbidden, it was just discouraged to tell the truth this way. The offense was a matter of protocol, not of law. When Lieutenant Chervenak returned, the battalion executive officer presented him a letter of reprimand for failure to follow proper channels.87 Lieutenant Chervenak was unmoved. He listened politely. When the major handed the letter to him he did not bother to read it. He was not by nature a troublemaker. But he knew that given the same circumstances, he would do the same thing again.

The letter’s effects did not stop there. In the unwritten rules of the Beltway, the publication of Lieutenant Chervenak’s claims in the Washington Post gave them a heft that dozens of other claims did not have.88 The Marine Corps began facing facts it had ignored. On December 3, a pair of representatives from Colt’s and the Marine Corps caught up with the battalion at a base outside Da Nang. They had been ordered to follow up on the lieutenant’s allegations. Marines gathered in the theater for a presentation, at which the Marine Corps representative, a warrant officer, opened with the familiar lines. He told his audience that the M-16 was a good rifle and if it was failing it was because they were not cleaning it adequately. The Marines shouted and jeered. A near riot ensued. The battalion commander demanded order and quiet. The representative from Colt’s, Kanemitsu Ito, was so shaken he dared not take notes.

The warrant officer and Ito held their own technical inspection, and Marines filed by to show them their rifles. Ito was a war veteran himself, and a former test officer in the army’s ordnance service. He was small, lean, and muscular, a fastidious forty-seven-year-old man with a record of bravery who had roamed Vietnam for his employer, trying to understand why Colt’s rifles had performed so badly since at least 1966. He was conscientious to an almost excruciating degree. As the Marines filed past to show him rifles that had failed them, he worried that the troops might label him a profiteer as he and the warrant officer condemned pitted rifles. After all, he thought, every rifle to be replaced might be seen as another sale for Colt’s. He decided to let the warrant officer do most of the talking. Quietly, out of the center of attention, he watched. That night, emotionally and physically exhausted, Ito typed a letter and sent it back to Colt’s. He had important news to share. What Lieutenant Chervenak had written to the Washington Post was not quite right. Matters were actually much worse.

I walked into a den of angry, feroucious [sic] lions when I visited the 2nd Battalion of the 3rd Marines. It was really a touchy situation. I would never ask anyone else to be in the situation I was in. The officers and a great majority of the men hated the M-16A1 rifles. They had a right to hate it. The chambers of the rifles were so badly pitted that the only thing they could use the rifles were for a club.89

The examination of 445 rifles found that many had “chambers that looked like the surface of the moon”; 286

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