For the next two days, do as all good two-year-olds do and say “no” to all requests. Don’t be selective. Refuse to do all things that won’t get you immediately fired. Be selfish. As with the last exercise, the objective isn’t an outcome—in this case, eliminating just those things that waste time—but the process: getting comfortable with saying “no.” Potential questions to decline include the following:

Do you have a minute?

Want to see a movie tonight/tomorrow?

Can you help me with X?

“No” should be your default answer to all requests. Don’t make up elaborate lies or you’ll get called on them. A simple “I really can’t—sorry; I’ve got too much on my plate right now” will do as a catch-all response.

LIFESTYLE DESIGN IN ACTION

Batching tool—PO Box: This might be stating the obvious, but one easy way to encourage batching of your mail is to use a PO Box versus getting mail delivered to your house. We got our PO Box to limit access to our physical address online, but it also encourages you to get the mail less and deal with it in batch. Our post office has recycling bins, so at least 60% of the mail doesn’t even come home with us. For a while I was only getting and managing the mail once a week, and I found not only did it take less time overall, I did a better job managing it and getting it out of the way versus looking at it and setting it aside for future follow up.

—LAURA TURNER

For families, the four-hour workweek doesn’t have to mean four months on a sailboat in the Caribbean unless that’s their dream, but even the simple ideal of having time to take a walk in the park every evening or spending weekends together, makes taking actions to implement this program worthwhile.

[There are many different approaches for making this work]: Kids have to promise they won’t bother Mommy in the evening while she works on the computer, the husband watches the kids in the evening, both parents make plans once a week to have someone take care of the kids, etc. Then close with the huge payoff for the family of having more time to spend with each other.

—ADRIENNE JENKINS

Why not combine a mini-retirement with dentistry (or medical) geoarbitrage and finance your trip with the savings? I lived in Thailand for four months and got root canal treatment and a crown for of the price that it costs in Australia. There are many upmarket clinics set up for “expats” and health travelers in Thailand, Philippines, Vietnam, Goa, etc., with English-speaking dentists. And in Europe many people go to Poland or Hungary. To research, just Google “dentist” and the country and you will come across practices advertising to foreigners. Talk to expats when you’re in the country or on online chat forums for recommendations. Now I’m in Australia I still combine my travels with annual dentist checkups—and the savings often finance my airfare. Even between developed countries there are significant cost differences. For example France is far cheaper than the UK and Australia is cheaper than the U.S. [Note from Tim: Learn more about the incredible world of medical tourism and geoarbitrage at http://en.wikipedia.org/wiki/Medical_tourism. Even large insurers like AETNA often cover overseas treatments and surgeries.]

—ANONYMOUS

12. This habit alone can change your life. It seems small but has an enormous effect.

13. Jonathan B. Spira and Joshua B. Feintuch, The Cost of Not Paying Attention: How Interruptions Impact Knowledge Worker Productivity (Basex, 2005).

Step III: A is for Automation

SCOTTY: She’s all yours, sir. All systems automated and ready. A chimpanzee and two trainees could run her!

CAPTAIN KIRK: Thank you, Mr. Scott. I’ll try not to take that personally.

—STAR TREK

Outsourcing Life.

OFF-LOADING THE REST AND A TASTE OF GEOARBITRAGE

A man is rich in proportion to the number of things he can afford to let alone.

—HENRY DAVID THOREAU, naturalist

If I told you this story, you wouldn’t believe me, so I’ll let AJ tell it. It will set the stage for even more incredible things to come, all of which you will do yourself.

My Outsourced Life

A true account by AJ Jacobs, editor-at-large at Esquire magazine (ellipses represent passage of time between entries)

IT BEGAN a month ago. I was midway through The World Is Flat, the bestseller by Tom Friedman. I like Friedman, despite his puzzling decision to wear a mustache. His book is all about how outsourcing to India and China is not just for tech support and carmakers but is poised to transform every industry in America, from law to banking to accounting.

I don’t have a corporation; I don’t even have an up-to-date business card. I’m a writer and editor working from home, usually in my boxer shorts or, if I’m feeling formal, my penguin-themed pajama bottoms. Then again, I think, why should Fortune 500 firms have all the fun? Why can’t I join in on the biggest business trend of the new century? Why can’t I outsource my low-end tasks? Why can’t I outsource my life?

The next day I e-mail Brickwork, one of the companies Friedman mentions in his book. Brickwork—based in Bangalore, India—offers “remote executive assistants,” mostly to financial firms and healthcare companies that want data processed. I explain that I’d like to hire someone to help with Esquire-related tasks—doing research, formatting memos, like that. The company’s CEO, Vivek Kulkarni, responds, “It would be a great pleasure to be talking to a person of your stature.” Already I’m liking this. I’ve never had stature before. In America, I barely command respect from a Bennigan’s maitre d’, so it’s nice to know that in India I have stature.

A couple of days later, I get an e-mail from my new “remote executive assistant.”

Dear Jacobs,

My name is Honey K. Balani. I would be assisting you in your editorial and personal job…. I would try to adapt myself as per your requirements that would lead to desired satisfaction.

Desired satisfaction. This is great. Back when I worked at an office, I had assistants, but there was never any talk of desired satisfaction. In fact, if anyone ever used the phrase “desired satisfaction,” we’d all end up in a solemn meeting with HR.

I GO OUT to dinner with my friend Misha, who grew up in India, founded a software firm, and subsequently became nauseatingly rich. I tell him about Operation Outsource. “You should call Your Man in India,” he says. Misha

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