[198] Pole flashed a slide This slide is from a keynote speech by Pole at Predicted Analytics World, New York, October 20, 2009. It is no longer available online. Additionally, see Andrew Pole, “Challenges of Incremental Sales Modeling in Direct Marketing.”
[199] buying different brands of beer It’s difficult to make specific correlations between types of life changes and specific products. So, while we know that people who move or get divorced will change their buying patterns, we don’t know that divorce always influences beer, or that a new home always influences cereal purchases. But the general trend holds. Alan Andreasen, “Life Status Changes and Changes in Consumer Preferences and Satisfaction,” Journal of Consumer Research 11, no. 3 (1984): 784-94. For more on this topic, see E. Lee, A. Mathur, and G. Moschis, “A Longitudinal Study of the Effects of Life Status Changes on Changes in Consumer Preferences,” Journal of the Academy of Marketing Science 36, no. 2 (2007): 234-46; L. Euehun, A. Mathur, and G. Moschis, “Life Events and Brand Preferences Changes,” Journal of Consumer Behavior 3, no. 2 (2003): 129-41.
[200] and they care quite a bit For more on the fascinating topic of how particular moments offer opportunities for marketers (or government agencies, health activists, or anyone else, for that matter) to influence habits, see Bas Verplanken and Wendy Wood, “Interventions to Break and Create Consumer Habits,” Journal of Public Policy and Marketing 25, no. 1 (2006): 90-103; D. Albarracin, A. Earl, and J. C. Gillette, “A Test of Major Assumptions About Behavior Change: A Comprehensive Look at the Effects of Passive and Active HIV-Prevention Interventions Since the Beginning of the Epidemic,” Psychological Bulletin 131, no. 6 (2005): 856-97; T. Betsch, J. Brinkmann, and K. Fiedler, “Behavioral Routines in Decision Making: The Effects of Novelty in Task Presentation and Time Pressure on Routine Maintenance and Deviation,” European Journal of Social Psychology 28, no. 6 (1998): 861-78; L. Breslow, “Social Ecological Strategies for Promoting Healthy Lifestyles,” American Journal of Health Promotion 10, no. 4 (1996), 253-57; H. Buddelmeyer and R. Wilkins, “The Effects of Smoking Ban Regulations on Individual Smoking Rates,” Melbourne Institute Working Paper Series no. 1737, Melbourne Institute of Applied Economic and Social Research, University of Melbourne, 2005; P. Butterfield, “Thinking Upstream: Nurturing a Conceptual Understanding of the Societal Context of Health Behavior,” Advances in Nursing Science 12, no. 2 (1990): 1-8; J. Derzon and M. Lipsey, “A Meta-Analysis of the Effectiveness of Mass Communication for Changing Substance-Use Knowledge, Attitudes, and Behavior,” in Mass Media and Drug Prevention: Classic and Contemporary Theories and Research, ed. W. D. Crano and M. Burgoon (East Sussex, U.K.: Psychology, 2001); R. Fazio, J. Ledbetter, and T. Ledbetter, “On the Costs of Accessible Attitudes: Detecting That the Attitude Object Has Changed,” Journal of Personality and Social Psychology 78, no. 2 (2000): 197-210; S. Fox et al., “Competitive Food Initiatives in Schools and Overweight in Children: A Review of the Evidence,” Wisconsin Medical Journal 104, no. 8 (2005): 38-43; S. Fujii, T. Garling, and R. Kitamura, “Changes in Drivers’ Perceptions and Use of Public Transport During a Freeway Closure: Effects of Temporary Structural Change on Cooperation in a Real-Life Social Dilemma,” Environment and Behavior 33, no. 6 (2001): 796-808; T. Heatherton and P. Nichols, “Personal Accounts of Successful Versus Failed Attempts at Life Change,” Personality and Social Psychology Bulletin 20, no. 6 (1994): 664-75; J. Hill and H. R. Wyatt, “Obesity and the Environment: Where Do We Go from Here?” Science 299, no. 5608 (2003): 853-55; P. Johnson, R. Kane, and R. Town, “A Structured Review of the Effect of Economic Incentives on Consumers’ Preventive Behavior,” American Journal of Preventive Medicine 27, no. 4 (2004): 327 -52; J. Fulkerson, M. Kubrik, and L. Lytle, “Fruits, Vegetables, and Football: Findings from Focus Groups with Alternative High School Students Regarding Eating and Physical Activity,” Journal of Adolescent Health 36, no. 6 (2005): 494-500; M. Abraham, S. Kalmenson, and L. Lodish, “How T.V. Advertising Works: A Meta-Analysis of 389 Real World Split Cable T.V. Advertising Experiments,” Journal of Marketing Research 32, no. 5 (1995): 125-39; J. McKinlay, “A Case for Re- Focusing Upstream: The Political Economy of Illness,” in Applying Behavioral Science to Cardiovascular Risk, ed. A. J. Enelow and J. B. Henderson (New York: American Heart Association, 1975); N. Milio, “A Framework for Prevention: Changing Health-Damaging to Health-Generating Life Patterns,” American Journal of Public Health 66, no. 5 (1976): 435-39; S. Orbell, “Intention-Behavior Relations: A Self-Regulatory Perspective,” in Contemporary Perspectives on the Psychology of Attitudes, ed. G. Haddock and G. Maio (New York: Psychology Press, 2004); C. T. Orleans, “Promoting the Maintenance of Health Behavior Change: Recommendations for the Next Generation of Research and Practice,” Health Psychology 19, no. 1 (2000): 76-83; C. G. DiClemente, J. C. Norcross, and J. Prochaska, “In Search of How People Change: Applications to Addictive Behaviors,” American Psychologist 47, no. 9 (1992): 1102-14; J. Quinn and W. Wood, “Inhibiting Habits and Temptations: Depends on Motivational Orientation,” 2006 manuscript under editorial review; T. Mainieri, S. Oskamp, and P. Schultz, “Who Recycles and When? A Review of Personal and Structural Factors,” Journal of Environmental Psychology 15, no. 2 (1995): 105-21; C. D. Jenkins, C. T. Orleans, and T. W. Smith, “Prevention and Health Promotion: Decades of Progress, New Challenges, and an Emerging Agenda,” Health Psychology 23, no. 2 (2004): 126-31; H. C. Triandis, “Values, Attitudes, and Interpersonal Behavior,” Nebraska Symposium on Motivation 27 (1980): 195-259.
[201] before a child’s first birthday “Parents Spend ?5,000 on Newborn Baby Before Its First Birthday,” Daily Mail, September 20, 2010.
[202] $36.3 billion a year Brooks Barnes, “Disney Looking into Cradle for Customers,” The New York Times, February 6, 2011.
[203] Jenny Ward, a twenty-three-year-old The names in this paragraph are pseudonyms, used to illustrate the types of customers Target’s models can detect. These are not real shoppers.
[204] profile their buying habits “McDonald’s, CBS, Mazda, and Microsoft Sued for ‘History Sniffing,’ ” Forbes.com January 3, 2011.
[205] ferret out their mailing addresses Terry Baynes, “California Ruling Sets Off More Credit Card Suits,” Reuters, February 16, 2011.
[206] forecasted if a tune was likely to succeed A. Elberse, J. Eliashbert, and J. Villanueva, “Polyphonic HMI: Mixing Music with Math,” Harvard Business Review, August 24, 2005.
[207] thirty-seven times throughout the month My thanks to Adam Foster, director of data services, Nielsen BDS.